Royal Orchid Sheraton Hotel & Towers - Master Thread

Discussion in 'Starwood | Preferred Guest' started by Kalboz, Mar 4, 2011.  |  Print Topic

  1. Kalboz
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    Kalboz Gold Member

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    We have been visiting Bangkok for many years now staying at different downtown locations (Wireless, Sukhumvit, Asok, etc.) but never at a riverside area hotel. We attributed this reluctance to stay by the river to our fear of being isolated and locked out from the city and its vibrancy. However, our fears were proved unsubstantiated by this stay at this newly renovated property which offered everything a hotel can provide including peace and tranquility but never isolation. So this was our first experience at Royal Orchid Sheraton (ROS), which was officially inaugurated by Her Majesty, Queen Sirikit of Thailand, on July 22, 1983, as “The Royal Orchid Hotel” bestowing the title Royal onto it. Thanks to its unique “Y” shape and location on a bend in the Chao PhrayaRiver, the 28-story property offers a incomparable and uninterrupted panoramic views of the River, Thonburi side of Bangkok, as well as Bangkok proper from every one of its 726 guestrooms and suites.
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    Check-in & Hotel Lobby: Inside, the elegant interior of the golden ground floor lobby, with its high ceiling and awe-inspiring Pra Kaew Morakot Buddha, is very serene. In this lobby, guests are welcomed by a unique marble and waterborne Thai sculpture, the legendary Pra Aprai Mani. We booked a Deluxe Riverview Non-smoking Room for THB 3,060++ (around $120 ai) for 3 nights and at check-in, we were upgraded to Business Suite (Jr. Suite) Room, located on the 24th floor. We liked this place so much that this stay was easily extended to four nights. Was offered the Platinum amenity and chose the points. The FD has a dedicated and staffed SPG elite counter.
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    The Room: The newly renovated business suite room was clean, well appointed, and spacious with 55 SQM in size, however, it had a faint smell of cigarette smoke. I brought the matter to the bellboy who escorted us and he said that he would mention it to the FD manager. The next day we were moved to an executive suite # 1018. This room was very specious with spectacular views of the River and the Hilton across. One of the things I liked about this room was that there was plenty of space for us to occupy that wasn’t just on the bed. This suite had a work desk (with compartmentalized stash of office supplies), comfortable large sofa with cushions, a large coffee table in the middle, in addition to another matching seat by the panoramic windows. The bedroom consisted of Sweet Sleeper Bed, two matching chairs and small coffee table, closets in addition to the panoramic windows. Two flat screen TVs, one in the living room and another in the bedroom. This 70 SQM suite was larger than most of the serviced apartments I have seen in Bangkok, and large floor to ceiling windows certainly made it feel larger than average and we didn’t feel cramped at all. As for the bathroom, it is pretty much a standard marble and glass bathroom that you will find in any 5 star hotel in Bangkok. It was pleasant enough, quite spacious, with a separate bath tub and shower, and a telephone by the toilet so you won’t miss those important calls. There were a bathroom scale, plenty of towels, shaving mirror, and a good selection of bathroom toiletries, including small bottles of mouth wash.
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    Executive Lounge: Our SPG Platinum status granted us access to the exclusive Towers Lounge on the 26th floor entitling us to complimentary breakfast, afternoon tea, all day tea, coffee and non-alcoholic beverages, evening cocktail, and Wi-Fi Internet access. Although breakfast at the lounge was nice, its continental breakfast selections were limited. As a Plat, we were given a choice of breakfast at the lounge or at "etc...on the river". We chose the later and enjoyed breakfast by the river daily and appreciated Bangkok, this hotel, and the buffet. Daily buffet breakfast at etc is available 6:00-10:30 AM. The upside down L-shaped lounge itself was fantastic with sweeping views of both sides of the river in addition to opposite bank. Also, the lounge was very comfortable with plenty of room throughout the floor with plush sofas as well as tables and chairs. The sunlight from the Bangkok sunset shining through the panorama windows. Its size took up at least 2 suites and four rooms on the 26th floor. We certainly took advantage of the afternoon tea and evening cocktails. While access is complimentary to Platinums, others with lower or no status can purchase their way into the lounge using either cash or SPG points. A price list is provided at check-in listing all such offers and corresponding price in cash or points. IMO, if you take advantage of what is on offer, it can be great value for money as the lounge is a great way to recharge and get ready for the evening. There was a small room in the back of the lounge with couple of desktop computers with internet access, printers, and also free wifi throughout the lounge.
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    The Pool: Located on the second floor overlooking the river, the ROS pool is good size and offered sun lounges, towels and full service F&B. The area around the pool has wooden flooring and slightly elevated, in addition to the many parasols placed around the poolside. The poolside menu offered drinks and snacks, which we didn’t take advantage of during our stay.

    The Location: The ROS is located in a historical area of Bangkok on the river between two public piers and provides easy access to all modes of transport. The hotel offers complimentary shuttle service to/from the piers of Silom BTS Line at Saphan Taksin. Adjacent to the hotel and connected to its second floor is the River City mall and tour boat docks. This RC Mall has many antique shops and restaurants in addition to its ferry dock to the Millennium Hilton across the river.
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    Since it was established next to the legendary Si Phraya Pier 28 years ago, the ROS has earned the title of one of Bangkok's best luxury resort-style hotels on the riverside. The hotel's numerous awards and accolades include winning 2 awards in 2007 World Travel Awards as Thailand’s Leading Conference Hotel and Thailand Leading Hotels, being voted in the top 50 World's Best Hotels in Asia 2007 by the readers of Travel + Leisure magazine, and also being named to the Condé Nast Traveler (USA) Gold List for the tenth consecutive year. A complete set of our photos at the ROS is here: http://www.flickr.com/photos/kalboz/sets/72157625539423944/
     
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  2. gleff
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    gleff Co-founder

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    I've only stayed here once, a one-night overnight in transit to CEI. I decided not forego the airport Novotel, I grabbed a 1pm flight to CEI and thought it would be nice to wake up to breakfast on the river.

    The hotel is nicer than I expected, and I received an upgrade to a junior suite but of course the real gem here -- sweeping views of the river.

    Took breakfast downstairs rather than in the lounge and it was busy but there weren't many people sitting outside. We got the extensive buffet and peacefulness. It was perfect, really.

    Now, this is the sort of place that sees lots of tour groups. Not all the highest end clientele. It won't be mistaken for the Peninsula. And the Sheraton Grande Sukhumvit is certainly a better hotel. For most they'll prefer the Grande's location as well.

    But if you want to be on the river, this is a really good choice in a lot of ways, not least of which because the upgrades are usually pretty good and the prices are as well.

    You might think, why in the world would I do a one-night overnight down here? Well it wasn't more than a 25 minute drive, and it was basically just a straight shot down the Chon Buri expressway. Sure, a few twists and turns on local streets once you get off/ betfore you get back on. But no traffic on those at 11pm or at 10am. So really just a few extra minutes and it got me what I wanted -- breakfast on the river..

    Thanks for your report, Kalboz.
     
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  3. sagefemme52
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    sagefemme52 Silver Member

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    Kalboz, one of the best hotel reviews yet on Milepoint! We stayed twice earlier this year, our second stay was to return, since we had enjoyed our first stay so much. The riverside location is terrific. I would recommend taking the water taxi from the hotel to the Skytrain, a short ride but a great way to get out on the river, and it's free. Breakfast is included in the room rate, (even though our stays were paid for with "cash and points", I find it quite unusual to get complimentary breakfast when we pay this way). For those not using the Tower's lounge, free wi-fi and free use of PC's is available in the Link on the 2nd floor.
     
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  4. Kalboz
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    Kalboz Gold Member

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    Thank you for the kind words, sagefemme ... as for for the 2nd floor Link @ Sheraton computer useage, here is the photo:
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    ROS complimentary boat shuttle to Silom BTS Line at Saphan Taksin which we took several times during our stay:
    [​IMG]
     
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  5. Halothane
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    Halothane Silver Member

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    I have an upcoming trip to BKK and have a question. I arrive at BKK at 1005pm on Asiana and will be departing the next morning at 0840am from BKK. Would this be a decent property to book a quick 1 night overnight (I'm a plat) with such a short layover in BKK? I can book a Junior Suite for 3300THB+ tax and can book Deluxe River view for 2200THB. Any ideas about going here or any other SPG properties that might be more convenient as I always stay at Grand Hyatt when in BKK.
     
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  6. Junca
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    Junca Silver Member

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    May I ask where you found that rate for a junior suite?
     
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  7. theskyflyer
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    theskyflyer Silver Member

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    The best feature of ROS is the view. If you arrive around 11PM and have to leave at 630AM to catch your 840AM flight (is it to DPS?), you might not be able to take advantage of the lovely day view of the river.

    If I were you, I'd pick an SPG hotel that is the least expensive and is within walking distance of some late-night eateries (just in case you're hungry). How about FOUR POINTS? It's perfectly fine for an 8 hour stay.


     
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  8. Halothane
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    Halothane Silver Member

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    Corporate Rate
     
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  9. Junca
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    Junca Silver Member

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    Ah. Thanks. Am looking to stay there in May and I can't come close to the rate you have ... am holding out for something better than what I am seeing right now.
     
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  10. sdcarver
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    sdcarver Silver Member

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    Thanks for the Review, stayed here March 2-4 upgraded to a suite with a lowest price reservation. Loved the views and Towers Lounge was excellent!
     
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  11. Kalboz
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    Kalboz Gold Member

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    THB 3,030++/night offer for the ROS is here. This is a great deal especially for the Plats. Book through tomorrow (Friday) for stays through December 27, 2011.
     
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  12. sdcarver
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    sdcarver Silver Member

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    Thanks for the information Kalboz!

    sdcarver
     
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  13. Kalboz
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    Kalboz Gold Member

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    4 Days Starpick Sale

    From now until July 29, 2011, book Starpicks offer:
    • Nightly accommodation in a Deluxe River View room overlooking the Chao Phraya River
    • Signature Sheraton Sweet Sleeper Bed
    • Thai fruits upon arrival
    • Free Wi-Fi High-Speed Internet access in all public area.
    Rates starting from THB 3,030++ per room per night for stays until August 14, 2011. Reservations are fully pre-paid, unchangeable and non-refundable.
    [​IMG]
     
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  14. uggboy
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    uggboy Gold Member

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    Thanks Kalboz for the amazing review, insights, views and hints plus all the updated offers, a great hotel indeed!:)
     
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  15. sdcarver
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    sdcarver Silver Member

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    Thank you Kalboz for your thoughtful contribution to our Starwood Forum!

    sdcarver
     
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  16. Mark.Dragon
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    Mark.Dragon Silver Member

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    Yes! Nice to have you around.. :)

    Greetings Mark
     
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  17. Kalboz
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    Kalboz Gold Member

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    The ROS is on Starpicks again!

    Terms and Conditions:
    • Reservations must be booked online by this Friday at a Starwood website to receive promotional rates.
    • Rates are valid at participating properties only for the book and stay period specified on the offer, and are subject to availability at the time of reservation. A limited number of rooms may be available at these rates and additional restrictions and blackout dates apply.
    • Guests must arrive on a Thursday, Friday, or Saturday at hotels over the following six (6) weekends following the Tuesday launch of the sale. Blackout dates may apply at some hotels and availability may be limited on some weekends. Stays including a Sunday night require a two-night stay including a Saturday night.
    • Resorts do not have arrival day or minimum stay requirements. Guests must arrive over the following six (6) weeks following the Tuesday launch of the sale.
    • Length of stay restrictions apply to all properties. For hotels, the maximum stay is four nights (Thursday-Sunday) and for resorts the maximum stay is fourteen nights (Thursday – two Wednesday nights later). Not all hotels will have Thursday and/or Sunday nights available and not all resorts will have Thursday, Friday and Saturday nights available.
    • Advance purchase required. Credit card will be charged at time of booking. Cancellations are non-refundable; if cancellation takes place, guests forfeit total room charge plus tax.
    • Rates are per room, per night, based on single/double occupancy and availability at time of reservation and do not include additional per room, per night charges that may be imposed or state/local taxes.
    • Offer not applicable to groups.
    • Not to be combined with other special offers or promotions.
    • Not responsible for omissions or typographical errors.
    • Void where prohibited by law.
    • Starwood reserves the right to discontinue this offer at any time
     
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  18. Kalboz
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    Kalboz Gold Member

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    According to the ROS' Facebook page, as of yesterday the water has not gotten into the property!
     
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  19. Toula
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    Toula Gold Member

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    Have to say thank you for the continued updates and photographs. Only problem is every time I look at these photos I just want to hop on a plane and get to Thailand asap.
     
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  20. hotelsallover

    hotelsallover Silver Member

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    We are at hotel now, and your review really does it justice Kalboz.

    Thanks for posting.
     
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  21. TRAVELSIG
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    TRAVELSIG Gold Member

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    Indeed an excellent review. Hotelsallover if you can add any updates would be great!

    One question- how are the taxis from the hotel? Using the meter? Are you recommended to use a "hotel car"?
     
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  22. hotelsallover

    hotelsallover Silver Member

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    All the taxis that I took from the hotel used the meter. We did take the precaution of telling the doormen that we only wanted metered taxis, but there was no problem at all.

    I really can't see that the expense of a hotel car can be justified in BKK.
     
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  23. TRAVELSIG
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    TRAVELSIG Gold Member

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    Agreed- glad to hear that the meter taxis are available and meters being used. A few years ago, along the river this was not always easy to find (a meter taxi without a broken meter that is)- so very nice bonus that this problem is now fixed.

    I do use the AOT car to go to/from the airport now as I prefer this method to a meter taxi most of the time- however only to/from the airport.
     
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  24. Kalboz
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    Kalboz Gold Member

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    We avoided the cabs lined up at Soi Captain Bush in front of the hotel (to the right) which their drivers were touting their services to every Westerner passing by. Instead, as hotelsallover did, we told the porters to get us a meter taxi which were mainly dropping off passengers at the hotel ... we did not have any problems with taxis not using meter at this location.
    [​IMG]
     
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  25. hotelsallover

    hotelsallover Silver Member

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    The view from room 2807.

    image-3976325390.jpg
     
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