After weeks of debate, we selected the Royal Hawaiian for a four day stay in July 2010, paying with cash and points. We arrived after dark, after a day-long flight, and after a long, confusing drive through Honolulu. Once we finally spotted the tiny arrowed sign in the circle drive of the Sheraton Waikiki, our entire world-view changed. The dip down into the trees and the soft lights of the Royal Hawaiian made cosmopolitan Honolulu disappear. The valets greeted us with fragrant leis, expressed sympathy at our exhaustion, and send us into the lobby. Arriving after dark, the architecture of the lobby was impressive, but we had no idea until the next morning how impressive the place really is. Our room was on the very end of the top floor of our wing, and seemed to be a very long walk from the elevator bank. It did give us a chance for full immersion in RH pink. Everything (carpets, walls, staff uniforms, towels, napkins) is pink, but it did seem to be various shades so that the look was coordinated but not overwhelming. Our standard room was pleasantly large for a historic property. The furniture was styled to be island colonial but was very new. The tv was a large flat screen on top of dresser/refrigerator. We had a small walk-in closet with a safe and the bathroom had a large vanity with a shower but no tub. The window in the bath and in the bedroom overlooked the banyon tree in the courtyard. In the morning, we were treated to spectacular views of the ocean, and Diamondhead, from several different areas. My favorite was a portico filled with rocking chairs. Breakfast at the Surf Lanai was expensive, $60 for two people, but the outdoor patio and the view of the ocean from under a palm tree was worth the cost. The portions were generous and the food hearty. However, we went spent the rest of our breakfasts, at half the cost, at the hotel next door. Generally, the staff was friendly and helpful. However, the main lobby was understaffed and there was often a wait for one of the three people at the desk. There did not seem to be dedicated concierge, so everyone went to the front desk for everything, causing a bit of a backup. We learned that it was actually easier to work with the concierge staff at the Sheraton next door. The valet staff at RH was phenomonal. After the first day, they all pronounced my difficult name correctly, and remembered personal details. Even after we returned the rental car on the first day, the valet staff still spoke to us by name for the rest of our stay, and continued to be very helpful. Even though this was the most expensive of the SPG properties, I would go back again, but I would make sure I was paying on points.