Royal Ambassador referral certificate officially dead

Discussion in 'IHG | Rewards Club/Ambassador' started by jonspencer, Oct 30, 2014.  |  Print Topic

  1. jonspencer

    jonspencer Silver Member

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    there was no cert in my recent package

    only a 5k point voucher + BOGO

    IMO it was ended primarily due to flagrant abuse :eek:
     
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  2. viguera
    Original Member

    viguera Gold Member

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    People were selling these like crazy on eBay... or using them to refer a friend, who would then refer them back. No gain for IHG meant it was only a matter of time.
     
  3. londoncalling

    londoncalling Silver Member

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    That makes me angry. They could issue those in a manner that avoids fraud or resale. ICHG is becoming the worst chain for their best clients.
     
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  4. Rosalia

    Rosalia Silver Member

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    Londoncaling, any news about your Royal Ambassador status?
     
  5. iterfacio12

    iterfacio12 Silver Member

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    Same here. It's a shame; my wife and I both travel independently for our work, and I would usually invite her (since I traveled more often and have been able to earn RA the last few years).

    I really hope that IC adds something to make up for this loss (maybe allow RA's to enjoy their benefits on Rewards stays). Of course, they should be doing that anyway.
     
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  6. londoncalling

    londoncalling Silver Member

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    My RA status was due for renewal on Nov.1. It has been changed to ambassador. I have been given 61 total qualifying nights but if I count all the so called non qualifying nights I would have over 70 total nights and close to 50 IC plus 7 reward nights. The non qualifying nights are due to having a Corporate rate that falls outside the rules according to them but they have only disqualified about half of those overall stays.

    I have written to someone high up in the corporate structure to get a full explanation and expressly demanded I get RA status back based on their lack of consistency and my overall stays. They also have records of multiple rooms I have booked over the past year while travelling with others and that came to about 27 additional nights booked and paid by me because of my loyalty.
    I should get an answer by tomorrow or Tuesday.
     
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  7. viguera
    Original Member

    viguera Gold Member

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    This is IHG... you'll get a robo-email telling you that someone will look into it by tomorrow or Tuesday :)
     
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  8. Rosalia

    Rosalia Silver Member

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    Hope you finally received good news.
     
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  9. londoncalling

    londoncalling Silver Member

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    Not a word to date. I was too busy this past week to follow up but I will be doing so aggressively this coming week. Does anyone have a US number that would guarantee I can by pass the 3rd world call centre?
    Thanks for asking
     
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  10. Rosalia

    Rosalia Silver Member

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    Unbelievable!!! They must be overworked with the promotion "into the nights" and dashboards are not even updated...Try this number : 001 888 211 7996 (IHG Rewards Service center) or +1800 621 0555 (IHG Salt Lake City). Good luck !
     
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  11. londoncalling

    londoncalling Silver Member

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    Thanks.I hope they don't forward those to Manila.
     
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  12. Rosalia

    Rosalia Silver Member

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    There is a big chance, but if you call, you might have a definite response once for all.
     
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  13. londoncalling

    londoncalling Silver Member

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    I didn't get a chance to call anyone but my RA status shows renewed as of two days ago. There is no rhyme or reason for that happening like that. The logic escapes me.
     
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  14. DJP_707
    Original Member

    DJP_707 Silver Member

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    congrats!
     
  15. Rosalia

    Rosalia Silver Member

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    Congratulations, Londoncalling....you did a good job writing to someone high up in the corporate structure.
    Enjoy you RA status duing 2015 !!!!!
     
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  16. londoncalling

    londoncalling Silver Member

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    Thanks. here is what I just received via email from my senior contact:

    "Sorry for the delay, it took a while. Got you upgraded....

    We need more guests like you.

    Hope to see you soon."
     
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  17. Rosalia

    Rosalia Silver Member

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    Somehow it is a good deal : you must have received two bogos, one in the Amb pack and another one with the RA pack, it was worthwhile to wait.
     
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  18. londoncalling

    londoncalling Silver Member

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    Agreed. 3rd year in a row that happens:p
     

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