Ridiculous Passenger Complaints - returning to gate for a medical emergency

Discussion in 'General Discussion | Travel' started by jmrich1432, May 2, 2011.  |  Print Topic

  1. jmrich1432
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    jmrich1432 Silver Member

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    My flight this morning had to return to the gate after a passenger had a heart attack. We had pulled away from the gate and were waiting to take off when the FAs came on to announce we would be "returning to the gate to off load a passenger who had just had a medical emergency." Immediately people started complaining (LOUDLY) about missing their connections. This continued as we pulled back to the gate, as the EMTs came on the plane to get the passenger, and even after we were airborne. The complaining resumed once we landed (at the one of the airline's largest hubs) and even after the FA stated that it had been a heart attack.

    I can understand being worried about making your next flight, but the intensity of complaining was beyond what I normally hear for weather/equipment delays. Did they suspect he caused his own heart attack? I am still in awe at the lack of human compassion I experienced this morning. The guy behind me (worried about missing his connection to Maine) said after landing "we've been to hell and back on this flight, how dare they not offer to hold our next flight!" We were 40 mins late landing. I just checked the PHL-PWM schedule for today, 20 flights, 6 direct. I have a feeling they ended up getting there.

    These complaints and comments have been bothering me all day, I just can't believe the lack of compasion. Is this becoming the standard? I'm hoping I just had a bad group around me. :(
     
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  2. viguera
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    viguera Gold Member

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    LOL some people are ridiculous like that... I guess they'd rather someone die in transit than they miss their connection.
     
  3. sobore
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    sobore Gold Member

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    People really need to plan their medical emergencies better, having a heart attack and inconveniencing everyone on the flight is so uncaring. I know the rest of the passengers on that flight would have their medical emergency in the terminal, or at least waited until the flight concluded.
     
  4. rkt10
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    rkt10 Silver Member

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    I THINK that if you are a candidate for a heart attack, you should be charged more for your seat, BECAUSE you might inconvenience others. Then all those extra fees could be put into a pool to compensate those who are inconvienced if you cause a delay.
     
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  5. DestinationDavid
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    DestinationDavid Milepoint Guide

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    We should all keep our eyes peeled for the inevitable "I was delayed due to a medical emergency, how much compensation should I get?" thread to be posted here from the angry flyer.....
     
  6. N965VJ
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    Maybe it's some kind of crummy group dynamic. One person starts mouthing off, causing a cascading effect of inconsiderate comments.
     
  7. TRAVELSIG
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    Exactly. I always plan my heart attacks to occur in the hospital and book them 3 months in advance so as not to interrupt my specialist in his frequent holiday plans and busy social calendar. Someone daring to have a medical emergency on a plane? Outrageous.

    Of course the boarding process with 11 carry on bags per person combined with being crammed into the last row of economy seat between two "persons of size" may just be a factor contributing to said medical emergency.

    Glad sobore to see you are a person of "class" who really understands how to travel :)
     
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  8. SC Flier
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    Did he temporarily die of a heart attack, too?

    Not a rhetorical question: Should airlines ever hold connecting flights?
     
  9. 2soonold
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    2soonold Gold Member

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    I fly there only because only because I can't drive there. While I don't believe the majority of fliers are this poorly behaved, yet; I see more of this as the airlines try to control capacity. Way back in the good old days, fight was expensive, and that helped to keep the riffraff off the planes. Nowadays, it's every man for himself.
     
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  10. Have a heart, right? Some people are so wound up over the stress (usually self-induced) of travel that they would stoop to that? When did we become a world without caring for our neighbors?
     
  11. sobore
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    sobore Gold Member

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    So true. There will always be another flight to connect to. I would think even if you are late for an important meeting folks will understand. After all someone is having a heart attack for goodness sake.
     
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  12. Art234
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    It's a sad testament to the "it's all about MEEE" mentality.
    My thoughts and prayers go to the victim and his or her family.....hopefully he/she is ok now.
    There's almost ALWAYS another flight, and these people should realize that their possible inconvenience may have actually saved a life.....and that is PRICELESS.
     
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  13. jmrich1432
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    I hope this was sarcastic since if you have a heart (which we all do) they you are a candidate for a heart attack. Yes, some people have an increased likelihood due to enviornmental, genetic or lifestyle factors, but in theory any person with a heart could at any time have a heart attack.
     
  14. Some people cannot help but complain even when it's logical not to.
     
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  15. jmrich1432
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    jmrich1432 Silver Member

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    I definitely think there are times when it is appropriate to hold a flight. E.g. a flight to LHR that will land early anyways (extreme tail wind, etc) and you have multiple pax coming in from delayed flights. Or the SWA flight that the pilot held for the grandfather who was trying to make it to his grandson's bedside before the child was taken off life support. He held the plane for 12 mins, and IMHO it was totally appropriate.

    Maybe it's easier to deal with a delay when you realize that eventually you will get to wherever you are going and really it's not in your control anyways.
     
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  16. Punki
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    Punki Silver Member

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    Of course it is ridiculous to carry on about any delays. When you travel, you have to learn to take it as it comes. Be smart, cover your butt as best you can with back-up flights and hotels, and roll with the rest.

    Just out of curiosity, if you are forced to overnight due to a medical emergency, is that considered an "Act of God" with no accommodations provided by the airline?
     
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  17. penumpang
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    penumpang Gold Member

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    This is unbelievable. I'd better tell my heart to not attack me unannounced, but I don't think I have the heart to do so.
     
  18. TRAVELSIG
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    Well, I sent my heart an email explaining in no uncertain terms that heart attacks on airplanes were not permitted, but then had to retract it as my heart claimed "unnecessary stress in the workplace"- and we all know where that can lead.
     
  19. Captain Oveur
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    Confession: On the main forum page of Milepoint, only the words "Ridiculous Passenger Complaints" appeared in the "Trending Topics" column. Honestly, I thought it was a solicitation to assemble the most ridiculous complaints, and I was prepared to show some.

    But I don't think Randy or any others at Milepoint would have appreciated me linking FT's UA Forum here.
     
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  20. mikeef
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    mikeef Silver Member

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    This thread made me think a bit about what would happen if the airlines ran the hospitals:

    You would need to schedule your heart attack several weeks in advance to get the best price on medical treatment. If you had a last-minute heart attack, not only would you get gouged in medical costs but you would also risk getting stuck in the middle bed in a shared room because all the good rooms were taken. Of course, if you had five or six heart attacks in the past and used the same hospital each time, they'd give you a better room if there were any left.

    You could only bring an overnight bag with you to the hospital. If you wanted to bring any additional bags, you would be charged extra.

    If you didn't show up at the hospital on-time, you wouldn't get treatment, but there would be nothing to stop the doctors from delaying your surgery as long as they wanted. In addition, even if you did show up at the right time, the doctors would have so many surgeries at the same time that you might be 24th or 25th, particularly if you have a heart attack in NYC. Come to think of it, that's the way hospitals work even without airline management.

    You could pay significantly more to get a better room, doctors with good bedside manner and non-hospital hospital food, although you'd still get out of surgery at the same time.

    And despite all of this, none of the hospitals would ever make money.

    Mike

    ETA: Forgot to mention, all the complainers in the OP's post are weenies.
     
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  21. MSPeconomist
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    Welcome to MP. I noticed that you already had three likes on your first post and added mine, so you're off to a good start. We hope you'll hang around and continue to participate.
     
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  22. MSPeconomist
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    Welcome to MP. We hope you'll continue to participate,
     
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