Stayed at the Intercontinental San Francisco last weekend for a friend’s birthday. Using a BOGO weekend certificate wound up being cheaper than the IHG Friends & Family rate and there were no current Travel Zoo deals. Based on my previous experiences and other reviews, I knew typically the IC upgrades Royal Ambassadors by one room class. So I was hoping by paying the extra $80 for a Junior Suite, we’d get upgraded to a full 1 BR suite. At check in, which wound up being after 1AM, I was told reservations using the BOGO certificates were not eligible for upgrades, but that it wouldn’t have mattered because they were sold out of suites. I would be interested to know which it actually was – was the lack of upgrade because of a new policy or were they just sold out of suites and the person at check in just “made up” the no upgrade when using a BOGO certificate policy. Was pretty happy with the room, the Junior Suites are extra large corner rooms, with wall to wall windows on two sides, including in the bathroom. (The right wall is floor to ceiling windows) As a Royal Ambassador we had the usual fresh fruit and water amenities as well as a super nice birthday dessert plate (both nights) for my friend. They had also customized the welcome note to recognize I was a returning customer. Interestingly enough, the note outlining my RA benefits did mention a complimentary upgrade to a suite upon availability. The lounge is included with RA benefits and offers a nice spread for breakfast, cocktails, and dessert. Breakfast only offered scrambled eggs and bacon for hot options and the evening spread isn’t enough if you want a real dinner. Don’t know if this was just a weekend option, but mimosas were available most mornings. J This is one of my favorite hotel lounges. It’s got a good view, its brightly lit and well laid out. The lounge attendant, Luis, is one of the best parts of the hotel in my opinion. There were a few details about the hotel that weren’t perfect – our minibar was never refilled, the wireless internet connection would come and go, etc but I love the friendliness and helpfulness of the staff. When we went to check out the next day at 12:30, there was a long line of people checking in. I stopped by the concierge desk to see if there was another option and he immediately had a representative on the phone who could check us out. If you have a car, there’s a parking garage immediately behind the hotel that offers $32 a day (or less) parking rate, which is much better than the $60 valet option. If you’re coming in after 6PM on Friday and can move your car before 7AM (or wake up to feed the meter dollar coins), there’s plenty of metered parking on Howard St. If you can get back to the hotel by 6PM on Saturday, you can park your car for free through Monday morning at any metered spot. If you want coffee or tea before the lounge opens at 7 on the weekends, they offer complimentary hot beverages until 6AM by the lobby elevators.