Holiday Inn Heathrow Ariel I've stayed at this property many times and continue to return because of the hotel's location and good experiences. For this stay, I got a great rate for four nights parking and a night in the hotel prior to my departure. Check-in: The friendly reception staff immediately got me checked in and provided me with my room key. PC Platinum Benefits: - This property is very good for Platinum upgrades. I was upgraded to an Executive Room. - The front desk also gave me the option of 500 PC points, a free drink, or snacks. It's a much appreciated gesture! Room: For Europe, I think the rooms are a pretty good size. The bed is comfortable and the pillows are so-so despite firm and soft options. The shower is very good and there were a variety of toiletries. One thing to note, they do not have hair conditioner, so I suggest planning accordingly. There is a decent hair dryer. The room had a minibar and coffee/tea service. Complimentary still and sparkling water is provided in the Executive Room. When I arrived there was only sparkling water; I asked the front desk for still when I had to go out to my car and they happily brought a bottle up along with a glass of ice and lemon. Amenities: - They have a bar and restaurant, as well as room service available. - Wifi is available for a fee. - Airport shuttle - the Hotel Hoppa buses go to each terminal at LHR. It costs £4.50 each way. I recommend using the local city buses that operate in the Heathrow Free Zone (no charge) unless you have a lot of bags, are short on time, or leaving very early/late. The front desk can provide further direction - this was the first LHR hotel that told me about the local bus option several years ago and I almost always use it!