Upon arrival a host opened the front door for me and escorted me to check-in. As with other Andaz there is no real Front Desk, rather computers. I checked in and was asked for ID. When I questioned this, I was told it was my own security. The room was on the Front - 214 - just above the entrance and as a Diamond my 'upgrade' was to a Andaz Large King: Not quite laid out as this room, but near enough. Room is OK but small - hard to watch the TV (the picture here is taken from the TV location) as there are no seats on that side of the room. Effectively you have to sit on the bed to watch TV. The sofa is under the TV. The desk is so close to the sofa that it's hard to push the desk chair back without hitting the sofa. The bath - as shown above is in a glass box which is slightly odd. Nice and deep which is unusual for US baths, so I like it a lot. Standard drinks for free at Andaz in fridge. Coke, Sprite was nice too. Coffee maker with capsules that is easy to use if you follow the instructions. Room Service was prompt and efficent - although expensive. A $17 sandwich came out at $25.19 after Delivery Charge, Service Charge, Tip and Tax. The noise was awful - the nightclub sends deep bass noise through the building and combined with the noise from people leaving the hotel I woke at midnight and did not get back to sleep. I cancelled my next booking because of this. The decor is nice, very Andaz and something I quite like. Booked alarm call never came although I did not need it. Good location - 3 blocks to Horton Square. But unless you sleep deeply I would give it a miss.