Review: Andaz San Diego

Discussion in 'Hyatt | Gold Passport' started by MarkUK, Mar 11, 2011.  |  Print Topic

  1. MarkUK
    Original Member

    MarkUK Milepoint Guide

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    Upon arrival a host opened the front door for me and escorted me to check-in. As with other Andaz there is no real Front Desk, rather computers. I checked in and was asked for ID. When I questioned this, I was told it was my own security.

    The room was on the Front - 214 - just above the entrance and as a Diamond my 'upgrade' was to a Andaz Large King:


    Not quite laid out as this room, but near enough.

    Room is OK but small - hard to watch the TV (the picture here is taken from the TV location) as there are no seats on that side of the room. Effectively you have to sit on the bed to watch TV. The sofa is under the TV.

    The desk is so close to the sofa that it's hard to push the desk chair back without hitting the sofa. The bath - as shown above is in a glass box which is slightly odd. Nice and deep which is unusual for US baths, so I like it a lot.

    Standard drinks for free at Andaz in fridge. Coke, Sprite was nice too. Coffee maker with capsules that is easy to use if you follow the instructions.

    Room Service was prompt and efficent - although expensive. A $17 sandwich came out at $25.19 after Delivery Charge, Service Charge, Tip and Tax.

    The noise was awful - the nightclub sends deep bass noise through the building and combined with the noise from people leaving the hotel I woke at midnight and did not get back to sleep. I cancelled my next booking because of this.

    The decor is nice, very Andaz and something I quite like. Booked alarm call never came although I did not need it.

    Good location - 3 blocks to Horton Square. But unless you sleep deeply I would give it a miss.
    uggboy and ryandc99 like this.
  2. Jenny & Curt
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    Jenny & Curt Gold Member

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  3. Stealth Traveler
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    Stealth Traveler Silver Member

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    Had a one-night stay here for our anniversary on Friday night and overall it was a great experience. The front "desk" worked with us to give an upgrade for the big night, and it ended up being a room that had been under construction since Hyatt took over the property. The 4th time I've been the first person in a room...always fun! :) We did have to wait, and they walked us up to the rooftop to comp a drink for the wait, then went down later to the front desk for the arrival glass of wine, and when the room was ready, we went up and a comp bottle of wine was waiting on us with a nice not from the GM thanking us for our patience. The hotel decor and club night life fits mine and my wife's style perfectly, and we barely heard a noise from the clubs when we finally called it a night. Great stay overall!
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  4. Deltalina
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    Deltalina Silver Member

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    This andaz is consistently solid with some good hosts (Laura is the one who always helps me). I've never had an issue with the noise but have had 4th or 5th floor corner or almost corner rooms looking towards Petco.
  5. uggboy
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    uggboy Gold Member

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    Thanks for the review of this relatively new Andaz property, which I understand was converted from an earlier hotel to this brand by Hyatt.

    We experienced their Andaz London Liverpool Street property twice, check-in was also on the computer stations, which are not even called lobby anymore.

    Had at our first stay the same room type // Large Andaz King // good size and furniture // bath plus also complimentary alcohol free drinks in the minibar, but unlike the San Diego property we had organic juices and some great nuts // sweets for free // only the beer does have a price here, really love the unusual choice of healthy free juices here plus the internet comes free too and it is fast to our surprise // compare this with the chargable Hyatt Regency The Churchill London internet // we got it free as Platinum status GP Members // which was way slower // This property is under renovation right now and I hope the Internet access will get faster too! On our second stay with them we had an entrance Andaz room, which was small, had one very small indoor facing atrium window and was way darker even with the lights on as the outdoor facing Large Andaz King room. But we had each time free healthy minibar as Andaz calls it in London and free Internet access. Their breakfasts in the morning are a la carte and are really worldclass in our opinion and at reasonable prices too!

    Back to the Andaz San Diego, your sandwich sounds a bit steeply priced and the layout of the room sounds also a bit different, more to style than to substance so far, I presume? The Andaz is Hyatt's answer to Starwood's W brand and Andaz is the new kid on the design block and will surely as we know Hyatt, as usual kink out the problems through future experiences as time goes on and new properties come online within the Andaz worldwide network.;)

    Deep bathtubs are indeed a real joy for relaxation! Noise from a nightclub should be a no no in our books too. Sorry hear about the wake up call which never came. Yes, the decor is design driven and fresh at each Andaz property we understand.

    Thanks for all the great location details too in San Diego! ;)

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