Listening to colleagues' stories of trying to get in and out of Newfoundland, I am struck by the inconsistency with which airlines deal with their stranded passengers. It's not just an Air Canada issue, of course, but Air Canada's IRROPS responses are what I am most familiar with, and I suspect that the same is true for most of us actively using this particular sub-forum. So, a discussion-starter.... what strategies do we collectively have, for dealing with IRROPS, for anticipating and planning around them, for (ahem) sleeping rough on an airport bench overnight? Does anyone else here use the three-bag concept (A-bag of essentials at hand, B-bag of 'nice to have' up in the overhead bin, C-bag of 'might need' checked and in the hold) as practiced by many uniformed service-members? I'll start off by observing that my real sanity-saver is a small bottle of shampoo and a small bar of soap, packed alongside a rolled-up large plastic bag (of the sort that's used to freeze chopped vegetables). Several times now I've been able to wash my hair in the handicapped loo at YYZ, when I'm stuck there overnight. There's something about clean hair after an all-nighter, that just leaves me ready to face Round 2 of the YYZ Snow Chaos Game.