Reservations line -- advice needed

Discussion in 'US Airways | Dividend Miles' started by Horhay25, Feb 25, 2014.

  1. Horhay25

    Horhay25 Silver Member

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    I have a companion certificate, which must be booked via phone not online. I've called three different times and after being on hold for more than 30 minutes, I give up and hang up.

    I'm a million miler in AA and am accustom to having a person answer the second the phone rings.

    Any advice on how to get a person via the US Airways reservation line???

    As an aside, let's hope the AA reservations line prevails in the merger and not US.
  2. MSPeconomist
    Original Member

    MSPeconomist Gold Member

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    Don't call when the carrier is experiencing weather IROPs until the mess is over.

    Plan to call when you can wait on hold for a long time, ideally with a speakerphone. Batteries should be fully charged.

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