Repeating Emails of Award Itin?

Discussion in 'British Airways | Executive Club' started by bk3day, Jan 14, 2012.  |  Print Topic

  1. bk3day
    Original Member

    bk3day Gold Member

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    I am holding 2 one way award itins, both on CX metal using BA (pre Avios) miles.

    I keep receiving emails of my outbound itin from BA. As far as I can tell no changes were made to the itin.

    Still, it strikes me odd, especially that the same email keeps coming while none have been received for the inbound award?

    Are these emails the norm for BA or does it point to some issue that I have yet to uncover?

    TIA
     
  2. MSPeconomist
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    MSPeconomist Gold Member

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    Call BA and ask?
     
  3. philatravelgirl

    philatravelgirl Silver Member

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    I've had the same thing on my one way tickets lately which are not BA but LAN thought it was due to partner booking. I've logged into my BA account to check the reservation and it's ok otherwise I would call.
     
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  4. aaucello

    aaucello Silver Member

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    same here from BA in for CX tix... reservation seems fine though
     
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  5. bk3day
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    bk3day Gold Member

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    Given the limited hours of the BA Award desk & the somewhat lengthy phone holds, before calling I was hoping to have an idea of what, if any, issue others may know exists.

    As you know, when speaking to any airline's rep, it's always better to ask a specific question, rather than just having them look at your ressie & ask, "is it ok"? ;)
     
  6. EZEIZA
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    EZEIZA Silver Member

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    Sometimes the change can be so small it can be quite hard to notice.....even a minute or two change in departure or arrival times can generate these emails.
    Make sure your cabin class hasn't been changed....seems CX are stopping operating F on some routes.
     
  7. dhammer53
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    dhammer53 Gold Member

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    Bingo. I've received 3 e mails for my LAN trip booked with BA. Just a minute or 2 adjustment.
     

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