Register for SPG Gold or Platinum requalification Gift soon...

Discussion in 'Starwood | Preferred Guest' started by Jenny & Curt, Jan 1, 2014.  |  Print Topic

  1. Jenny & Curt
    Original Member

    Jenny & Curt Gold Member

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    For those who requalified for SPG Gold or Platinum should have received an email to choose whether they want a double points month or % off a points redemption. If you have not yet registered, you can click here: https://www.spgpromos.com/elitegift2...tion=main.home
    If you have not yet received your email, you might want to find out if it's in spam or has otherwise gone astray.
    There is no advantage to waiting any longer to register, and gifts not claimed by this month will be unusable. It can be a very lucrative gift, so don't forget it!
     
  2. flyingdawg
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    flyingdawg Gold Member

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    Good idea to post a reminder! I registered for mine this morning and took the % off award redemption. Should come in handy for a few nights in D.C. this summer.
     
  3. WhiteDesert

    WhiteDesert Silver Member

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    Thanks for the reminder. Done.
     
  4. james horne

    james horne Active Member

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    Thanks for the heads up. I am curious though. Do you recall where or how you found out that these have to be registered by the end of this month or lost? I have a redemption planned for July so if I can wait until early next month, that benefits me. But, if I can't wait the extra time, I might as well use it for whatever I can before I lose it.

    Thanks!
     
  5. Jenny & Curt
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    Jenny & Curt Gold Member

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    The crucial part is that you cannot register after Jan 31, and anyone registering this month has until July 31 to use the gift. Here is a bit from my registration confirmation:

    *** Looks like you already selected 35% off a Starpoints® redemption as your elite gift. Your Award ID is xxx Call your local Customer Contact Center to redeem before July 31, 2014.

    Here's a quote from the Starwood Lurker on TOBB:

    How soon do I have to register?

    You may register at any time through the end of January 2014; after that, your gift expires and registration will no longer be available. (Tip: If you have not registered by the end of December 2013, register ASAP in January. There is no advantage to waiting until the end of January to register.)

    spgchampion@starwoodhotels.com

    Thyetus Lee | Social Media Specialist
    Starwood Customer Contact Centre (AP) Pte Ltd
     
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  6. canucklehead
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    canucklehead Gold Member

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    Thanks for the reminder!

    I requalified for Plat after my last stay on Dec 30th, but have not received the email (and the link above says I am not eligible :().
     
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  7. IDGflygirl
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    IDGflygirl Gold Member

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    same here!
     
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  8. SPG Champion
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    SPG Champion Official Representative

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    The wiki on TOBB says...

    "6. I (re)qualified a few days ago but have received no notice of my gift. Why?

    You will receive an email from SPG within 3 weeks after you (re)qualify, though it could come more quickly."


    I would give it some more time...or, ideally, wait for the email notification to come. Be sure you are opted in to receive emails from SPG now, however.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  9. storyteller
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    storyteller Gold Member

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    Am Gold, tried to register via the link above, however, got a message "sorry you're not eligible for this elite guest offer"... :(
     
  10. SPG Champion
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    SPG Champion Official Representative

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    If you earned Gold by completing the 10 stay/25 night threshold or earned Gold through spend on an SPG AMEX co-brand card, you might want to let us know your account number so we can follow up on this for you.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  11. SC Flier
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    SC Flier Gold Member

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    In 2013, I believe that I had 11 stays and 27 nights (enough for Gold) including my SPG Amex 2stay/5night bonus. I already have Lifetime Platinum status, though.

    When I click on the link above and enter my number, it says, "Sorry, but you're not eligible for this elite gift offer." Should I have received a gift? If so, which level of gift?
     
  12. SPG Champion 3
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    SPG Champion 3 Official Representative

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    Hi SC Flier,

    Lifetime status isn’t considered an eligibility for the elite gift. If you have not maintained Platinum status in 2013, you will not be eligible to receive the elite gift.

    Best Regards,

    Christina Zhou
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide
    spgchampion@starwoodhotels.com
     
  13. SC Flier
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    SC Flier Gold Member

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    I didn't expect an elite gift based on my lifetime status. What's not immediately clear is whether a Platinum member can at least get the Gold-level gift. If a Platinum member reaches the annual requirements for Gold status, should they get the Gold-level elite gift? Or do they get nothing unless they requalify for Platinum?

    If not, then assuming that the elite gift is offered again next year and the promo rules remain the same...
    As a Lifetime Platinum member who only satisfied Gold requirements in 2013, would I be eligible for a Gold-level elite gift next year?
     
  14. Jenny & Curt
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    Jenny & Curt Gold Member

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    As Plat, we were never offered anything this year when we crossed the Gold threshold. (Not complaining, just explaining.) At Platinum, we did.
     
  15. SPG Champion
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    SPG Champion Official Representative

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    It would have been nothing unless you had 25 stays or 50 nights posted to your account.

    My apologies, but it is too soon to speculate about that.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  16. SC Flier
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    SC Flier Gold Member

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    I'll revise my question then...

    If a Lifetime Platinum member in 2012 only had 12 stays / 35 nights (satisfying annual Gold) and then in 2013 only had 12 stays / 35 nights (again only Gold for a second consecutive year), would the Lifetime Platinum member get the Gold-level gift for 2013?
     
  17. SPG Champion
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    SPG Champion Official Representative

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    Sorry, but no. I answered that above already.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  18. Jenny & Curt
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    Jenny & Curt Gold Member

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    Bump, in case you've forgotten to register....deadline (use it or lose it) the 31st January.
     
  19. janejanejane

    janejanejane Silver Member

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    I just tried to pick a gift and CSR told me that I was supposed to pick a gift by the end of December 2013. I just barely found this point on MP. I hope others got in on it on time as I waited too long. I read the full terms & conditions of the offer and did not see it listed anywhere that we had to pick a redemption by the end of January 2014. I think this is completely unfair and unlike Starwood as they're usually good in listing expiration dates of offers. :(
     
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  20. Jenny & Curt
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    Jenny & Curt Gold Member

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    I think it would be good to reach out to SPG and see if someone there can help you.
     

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