I've got no status with Hilton and our reservation is 6 days away at the Embassy Suites Lakefront Chicago. The hotel is sold out during our stay and we have 4 total rooms and need to cancel two of them. The terms state we have to pay the deposit on the 2 rooms we are canceling which we'll pay if we have to, but I was wondering if anyone had success on a full refund where the hotel is sold out like this? Since I've got no Hilton status I am not too optimistic but thought I would ask around. Thanks!