The last few weeks I've noticed a clear improvement in recognition while handling unexpected situations. I've recently encountered several situations resulting in somewhat chaos at the gate (diversion due to loss of engine power, fog, and bad weather), and in all of those cases the gate ensured that status customers were handled first by yelling out for Pandion and Gold-members. As usual the gate is a zoo in these cases but recently SGS has called out for status-members, allowing them to arrange their bookings first. Earlier this was handled as first come-first served, so this is a clear improvement. Unfortunately this has been handled less than discreetly, ensuring some irritated customers. I've personally experienced almost being in a fist fight by PAX that hated me for taking the last seat on an overbooked flight. I'm always happy when I can get home as early as possible, and I really appreciate that SAS is trying to prioritize good customers. However, I've seen several situations where customers get really annoyed when status PAX take their seat. Has anyone else encountered this improvement, and how do you feel about the lack of discretion in these situation? Any thoughts about how SAS could handle this without annoying everyone without status?