RC Staff Return Boy's Lost Stuffed Animal - and then some

Discussion in 'Marriott | Rewards' started by MSYgirl, Dec 1, 2013.  |  Print Topic

  1. MSYgirl

    MSYgirl Gold Member

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    How awesome is this?

    [article]

    Hotel Customer Service Staff Return Little Boy’s Toy With Epic Photo Diary

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    When an 8-year-old left his favorite toy giraffe behind at the Amelia Island Ritz Carlton in Florida while on vacation, he thought all was lost. His father, Chris Hurn was even more distraught and felt helpless being able to do little more than call the company and pray the unclaimed toy hadn’t been improperly disposed of. His son could hardly fall asleep without his best friend, a giraffe named Joshie, by his side.

    He told his son the giraffe was taking a second vacation and would be home soon, and that seemed to work. When Chris called the Ritz Carlton, they assured him Joshie was safe and not only offered to ship the toy home free of charge, but sent the following series of photos documenting the giraffe’s vacation!

    Joshie received a 5-star massage in the spa:

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    Made a few new friends:

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    Kept an eye on all the guests:

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    He even wore his own badge!

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    More photos at the link above.
     
  2. NYBanker
    Original Member

    NYBanker Gold Member

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    Classic.
     
  3. that's very funny
     
  4. Newscience

    Newscience Gold Member

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    An absolutely wonderful article! Thanks for sharing, MSYgirl! :)
     
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  5. gaijin62

    gaijin62 Gold Member

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    great to see the staff go the extra mile for a young boy.
     
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  6. cc1972

    cc1972 Silver Member

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    That's really nice!
     
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  7. Captain Oveur
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    Captain Oveur Gold Member

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    That's a great story.

    Personally, I would have returned him too, but instead of the spa treatment, would have sent him to the bar.
     
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  8. bigx0

    bigx0 Gold Member

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    Almost makes you wanna leave something behind to see what they come up with ;)
     
  9. LETTERBOY
    Original Member

    LETTERBOY Gold Member

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    Don't think the kid's parents would've enjoyed explaining those photos. :)
     
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  10. dmel

    dmel Gold Member

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    I agree that it was very nice of the property, but the impression I got from the dad's video was that he (the dad) orchestrated the stuffed animal's activities... the hotel just implemented the dad's plan. Am I remembering it wrong?
     
  11. bigx0

    bigx0 Gold Member

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    I doubt you are wrong -- I never watched the video ;)
     

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