Southwest is scamming their customers when trying to book an award ticket with Southwest Rapid Rewards Points. It quotes a price on the website search and then after you go to select the flights, it gives you the message: "Oops! We are unable to secure the flight you selected." It then proceeds to give you highly inflated options instead. The flight I wanted (LAX to SLC 9/2 - 9/4) was 5340 pts each way. After selecting the flight schedule that I wanted, it gave the above error message and then shows me that my option for the EXACT SAME FLIGHTS are now..... 10,020 pts EACH WAY!!! I think this is a total bait and switch by Southwest claiming that their Rapid Rewards program allows any seat to be redeemable at the 3 different price levels (Business Select, Anytime and Wanna Get Away). Instead, what they are doing is setting a minimum amount that they want to obtain from you in points regardless of what they are selling the tickets for. The only time when it won't inflate the price is when the number of points on the route is higher than the minimum amount that they are trying to obtain. I tried this for several different other routes during peak and not peak periods through the end of the year all with the same result when selecting Wanna Get Away point costs. Maybe this is why Southwest is so eager to sell their points to all the different hotel programs like Hyatt and Starwood. Anyone else seeing these same issues when trying to book travel with RR points?