Stayed at the Intercontinental in New Orleans in August on the F & F rate and had mixed feelings about the stay. Check in was quick and the clerk informed us of the lounge location, gym, etc. The room was interesting. As a Royal Ambassador I was upgraded to a suite on a low level floor, but it was unlike any suite I’ve had before. You opened the door to a fairly long hall with a bathroom opening to the right. The end of the hall opened into the bedroom which was large and featured a couch, several chairs and a TV. The sitting area was located off the bedroom (between the bedroom and the interior wall) and was windowless. The décor was ok, but the ceilings were low and view was terrible. The window was eye level to a multi-story parking lot across the street, where a parked car was a stone's throw from where we stood. We called the front desk to ask about whether they had any other rooms with better views. They said every room was pretty deficient in good views. I'll give them the benefit of the doubt, the surrounding block is full of tall buildings. We set off to explore the property and discovered our key did not access the Lounge floor, so had to go back to reception to have them activate it. When we eventually found it, we saw that the lounge was tiny with the same uninspiring view as our room. The décor was here was good, but actually dominated the small room, which had only around 4 to 5 tables. When we went to breakfast we almost had to fight for a place to sit, and food (while good) was spread across the room in various stations and not replaced frequently. Our RA amenity arrived shortly after check in – a full bottle of wine and a fruit plate as well as some welcome chocolates in the shape of Fleur de lis, which was a nice treat. Be careful parking your car with valet, it's a nightmare to get out. Takes forever. Definitely call down ahead of time to give them some time. In summary, check-in was easy, though nothing special. Room was pretty average for an RA suite, but we got the upgrade without any problem. Lounge was hardly a place to lounge, but rather a place to grab some light fare before seeing the sights. Overall, it was a decent stay.