Question about mandatory 12 hour hold of United ticket with Swiss connecting flight

Discussion in 'United Airlines | MileagePlus' started by EndlosLuft, Feb 22, 2011.  |  Print Topic

  1. EndlosLuft
    Original Member

    EndlosLuft Silver Member

    Messages:
    25
    Likes Received:
    36
    Status Points:
    120
    Hi,
    Is it true that United tickets with a continuing flight on Swiss have to go into a mandatory hold while United checks flight availability. The reason why I find this strange is that the United.com website never seemed to have this problem.

    The reason why I went with an agent was because united.com is once again not showing fares that are upgradable with Systemwides (even if you select the pulldown).

    Best,

    EndlosLuft
     
  2. I've experienced this phenomenon with Singapore, but never with Swiss. In my experience, UA phone agents can confirm Swiss award seats on-the-spot. (I assume you're talking about award tix - if you're talking about revenue, then something really strange is going on...)
     
  3. benolaa
    Original Member

    benolaa Gold Member

    Messages:
    636
    Likes Received:
    3,689
    Status Points:
    1,870
    Agreed I have been told this by Continental but, it always instant confirms if I ask them to check with a supervisor.
     
  4. dts
    Original Member

    dts Silver Member

    Messages:
    44
    Likes Received:
    43
    Status Points:
    130

Share This Page