Please be careful with Qantas FF. They just took away 240,000 points I have accumulated for years and they could not prove to me that they sent me email. I had appealed many times but they don't care. This is the Worst Airline in the world! Please be careful and CAN NOT TRUST them ! Use your points immediately. Don't accumulate it by flying with them with a hope one day you can travel free with your family. I will never fly with Qantas again in my life ! The Worst Airline in the World.