Purchased from IB a BA flight operated by AA. Seats?

Discussion in 'American Airlines | AAdvantage' started by girlsmom, Aug 15, 2012.  |  Print Topic

  1. girlsmom
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    girlsmom Gold Member

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    I'm AA Platinum/OW Sapphire.

    Purchased seats through IB on their metal, but because of schedule changes, they needed to reroute me and my party of 5 onto a BA flight (LHR-JFK) which is actually operated by AA. So IB couldn't get me seats and said I had to call BA. When I called BA they only had available terrible seats in the back even though expertflyer is showing tons of open seats (and premium seats) closer up.... but when I told them that they said they can only book what they got from AA.

    So the question is.... can I somehow get access to those premium seats (or even other seats closer up) through AA because of my status?
     
  2. tfd

    tfd Silver Member

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    Get the AA PNR, go to AA.com. If your AA # is attach to the reso, you can select AA preferred and P+ seats.
     
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  3. Aktchi
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    Aktchi Silver Member

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    Enter your AAdvantage number in the reservation (may have to call AA). Then AA's systems will recognize your Platinum status and you should be able to reserve a suitable seat yourself at AA.com.
     
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  4. girlsmom
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    girlsmom Gold Member

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    Actually, not true. Because it's a code share with BA, and because it was ticketed with IB, I was not able to change the seats online nor was the AA agent able to change the seats. She says everything has to go through BA and BA says that they have no access to the premium seats.

    I get wrong info?
     
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  5. Canadi>n
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    Canadi>n Gold Member

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    I just booked a flight to HEL on AY which includes two AA codeshare segments between YYZ-JFK-YYZ. I called AA this morning and was able to book a seat on the outbound but she wasn't able to access the return for some reason. In any case, my question now is will I be eligible for my ExecPlat UDU? At the moment, only the return has an F cabin (sold as C on this transborder flight) which is also the flight the agent couldn't access to book my coach seat. When I search for the booking with the AA record locator she gave me, I get a message saying I cannot access this booking nor will it show me the flights.

    Since the return flight shows the AY flight number, would I be able to request a status upgrade at JFK or are codeshare bookings ineligible? (I know with STAR, the flight number on a codeshare reverts to the flight number of the metal/operating carrier 24-hours in advance at which time one can request elite upgrades through UDU [UA] or eUpgrade credits [AC]. Since ONEWORLD codeshares retain their unique flight numbers and do not revert to the metal/operating carrier's flight number, I assume this same procedure would not work.
     
  6. DestinationDavid
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    DestinationDavid Milepoint Guide

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    AA upgrades only work on AA operated and marketed flight. So no AA flight code = no upgrade.
     
  7. viguera
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    viguera Gold Member

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    I've booked three r/t flights this year on BA using Avios, flying AA metal (JFK-MSP / LAS / DCA) and all three times I was able to go to the AA website and search for the itinerary, then select my seats.

    If you count that they were round-trips then I've done it six times.
     
  8. girlsmom
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    girlsmom Gold Member

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    That's because you booked through BA. If you read my post you'll see that I booked through IB... and they, apparently, don't have the same access on AA as BA does. Whatever, it all worked out ok. :)
     
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  9. viguera
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    viguera Gold Member

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    Ah... good to know.

    Next time you can always transfer the Avios to BA and book through them. I found their site much easier to use for award bookings.
     
  10. girlsmom
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    girlsmom Gold Member

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    Actually, if I recall (it was a while ago) it was an IB sale fare that I booked and they routed me on a BA flight after they canceled the flight I originally was booked on.
     
  11. Canadi>n
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    Canadi>n Gold Member

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    Luck of the schedule change. Got a notice from AY this morning that the flight in question has changed due to a 5-minute sked adjustment, but now shows on my new ticket as an AA flight, no longer an AY/AA codeshare, so guess I will get my upgrade after all. :)
     
  12. Mike Reed

    Mike Reed Gold Member

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    Not if the flight is still operated by AY. You'll want to verify that.

    Sent from my iPhone using milepoint
     
  13. DestinationDavid
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    Since he said "flight in question" I'm guessing he's referring to the AY coded YYZ-JFK leg he mentioned upstream.
     
  14. Mike Reed

    Mike Reed Gold Member

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    Ah, lost that midstream. Thanks!

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