Promo: 35% Off Points Redemption for Select Resorts

Discussion in 'Starwood | Preferred Guest' started by Kalboz, Oct 4, 2013.  |  Print Topic

  1. Kalboz
    Original Member

    Kalboz Gold Member

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    Enjoy Free Night redemption for 35% less Starpoints® at our most luxurious resorts.

    Book a stay using Starpoints at these seven luxurious Starwood resorts through March 1, 2014, and save 35% versus the usual redemption rate.
     
    Last edited: Oct 4, 2013
    bez7 and uggboy like this.
  2. Richard Chen
    Original Member

    Richard Chen Silver Member

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    Agents on online chat & Gold line couldn't find any booking for it at W Retreat Koh Samui 09/07-11/2014 so to book it is very hard as no one knows about it.
     
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  3. SPG Champion
    Original Member

    SPG Champion Official Representative

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    Thank you, Richard. If it isn't just a matter of availability, you should escalate this to a supervisor.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  4. Richard Chen
    Original Member

    Richard Chen Silver Member

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    Escalated & it was done entirely manually. The promotion was nowhere in the internal system (having no booking/promo code suggests it's internally less/undocumented) so only pointing to http://www.spgresortredemption.com/ would convince any rep. Thanks!
     

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