I just applied for my wife to get the SPG Amex. I got mine last week and sent her a refer a friend link to net another 5,000. After a long time of processing it came up with the page: "Sorry - we're currently experiencing some difficulties with our systems. Your application will be processed as soon as possible, and we will notify you of the decision by mail within 14 days. For an update on the status of your card application, please click here to go to our online status site. Thank you for applying for the Starwood Preferred Guest® Credit Card." Should I have her call the reconsideration line? We got the Citi AA MC and Amex in early July but that wasn't a problem for me last week and I got the same cards at the same time. Any thoughts? I know some people have to call the reconsideration line sometimes but since it says that their systems are having issues, does that make this the same kind of situation?