Back at the end of 2012 or very beginning of 2013 I got the email from United about pre-check. The email contained the link to the form on the UA website that you could fill out to apply for pre-check. I don't remember the exact date, but it was at least 5-6 months ago. At any rate, I completed the form, which clearly states that all UA does is send it to the TSA, and to not call UA to check the status of your application. Since applying, I've gotten pre-check zero times, out of 36 flights. Last week, after standing in the "premier/first class" line at ATL North for 30 minutes (which was filled with non-premier, coach passengers from Spirit thanks to the awesome airport staff directing people to the appropriate line), I gave up. I approached the TSA glass booth area after the checkpoint and asked about the status of my pre-check application. They asked if I'd "had my interview yet". Not knowing I needed one, the TSA supervisor told me to call my airline, and while I was still standing there, just turned around and went back to typing on her computer. So if all UA does is send the information to TSA, and TSA tells you to call your airline for status, what's my correct course of action? Should I just keep "signing up" once a week until it happens?