It took forever for the folio to post, when it did post for a stay at HGI, it showed a points earned as zero. I called the Diamond Desk and she said she had been getting lots of calls about this, after talking with a supervisor, the points were posted. She said it was a system glitch. PS The new format on the website SUCKS! I am already on the site, I don't need to see screen consuming ads for Hilton. And I am still entering my pin number three times to get anything done.