Points Miles & Martinis - Customer Service Case Study – What To Do When Things Go Wrong

Discussion in 'Blogstand' started by BoardingArea, Mar 1, 2012.  |  Print Topic

  1. BoardingArea

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    The typical frequent flyer navigates a number of travel issues throughout the week. When things go wrong it’s nice to know you have an elite line to call that will not only be friendly but helpful to provide timely and accurate information. A common week for the frequent flyer can include...
    ©Points Miles & Martinis, a BoardingArea Blog

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