Points Hound Level 2

Discussion in 'Premium Membership' started by TUMD, Nov 8, 2013.  |  Print Topic

  1. TUMD

    TUMD Silver Member

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    I was wondering if there is anything more I need to do other than fill out the form for PointsHound after purchasing my premium membership to get my level upgraded to Level 2? I signed up and submitted it 3 days ago but I am still Level 1 when I log in. I am hoping to book several hotel rooms for a family get together next weekend and want that to kick in before booking so I could get extra points. Does anything further need to be done other than the original form and having an PH account or does it sometimes take awhile?
     
  2. Mark
    Original Member

    Mark Admin Staff Member

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    Nothing more needed from you!

    The PointsHound guys saw this post before I did this morning and were looking into why you hadn't been updated. I can expect you will have an email from them or an upgrade very soon (if not already).
     
  3. TUMD

    TUMD Silver Member

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    Thank you very much!
     
  4. TUMD

    TUMD Silver Member

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    Still no upgrade or email.
     
  5. bdcmco

    bdcmco Member

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    I also haven't been upgraded and I am about to make a reservation that I'd like Level 2 credit for.
     
  6. Mark
    Original Member

    Mark Admin Staff Member

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    Will look into it.
     
  7. TUMD

    TUMD Silver Member

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    Upgraded to Level 2! Thank you for your help! Unfortunately my first booking bonus says that I will get 250 miles/points for my first booking but I was under the impression it was 1000. Is that correct or our my numbers off?
     
  8. TUMD

    TUMD Silver Member

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    Any word on whether this 250 bonus is correct or whether it should be 1000?
     
  9. clscholes

    clscholes Silver Member

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    It depends on what you are getting the bonus through...
     
  10. TUMD

    TUMD Silver Member

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    This is what it says in my premium membership package thing "POINTSHOUND | Level 2 status plus 1,000 mile/point first booking bonus", and this would be my first booking, but everytime I look at the final screen before paying it comes up as a 250 bonus.
     
  11. Mark
    Original Member

    Mark Admin Staff Member

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    Thanks @TUMD - I'm investigating.
     
  12. Str8.Talking

    Str8.Talking Active Member

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    I have the same exact problem. I have been upgraded to Level 2 but it is only showing as a 250 bonus for first booking. Interestingly, prior to being upgraded, it was showing 1000 without having to sign in.
     
  13. airtraveladdict

    airtraveladdict Active Member

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    my points hound didn't upgrade to 2. and i have already booked a hotel and stayed.
     
  14. Mark
    Original Member

    Mark Admin Staff Member

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    I'll let them know
     
  15. airtraveladdict

    airtraveladdict Active Member

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    thank you :) i have changed my email since then, but that was a few weeks ago.
     
  16. AlanR

    AlanR Active Member

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    I signed up for pointshound on 18/08/14 through a referral link. I believe this gives me an upgrade to level 2 and 1000 bonus miles for the first booking. When I log in it still shows level 1. When shouls I expect to get to level 2?

    Thanks
     
  17. Mark
    Original Member

    Mark Admin Staff Member

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    Which referral link did you sign up with? This specific thread is in regards to the upgrade we offered with our Premium Membership P2.
     
  18. luxurytravelguy

    luxurytravelguy Silver Member

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    Hi there. I can't seem to find my PointsHound account but don't see a link in the Award Store so I must have signed up - unless it was removed? Can you please send me the details for how to signup through the P2 benefit?

    Thanks Mark :)
     
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