Does everyone accept the Hyatt customer services' line that only rooms booked direct with Hyatt are eligible for points under the Hyatt Gold passport terms and conditions; that is, that rooms booked at a hotel published room rate (as opposed to a discounted rate) through for instance, Expedia, do not fall within the definition of "Eligible Rate" found in those terms and conditions and so won't earn points? If so, why? My reading of that definition is that so long as any hotel published room rate wherever found, is paid, then that stay is eligible for points. Discounted rates on the other hand are not eligible. So if I pay a hotel published room rate (as opposed to a discounted rate) found on Expedie, that should be eligible right?