Points deducted without autorization

Discussion in 'Hyatt | Gold Passport' started by meFIRST, Jul 22, 2013.  |  Print Topic

  1. meFIRST

    meFIRST Silver Member

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    Someone hacked into my account and deducted 10000 points for F & B off my account. I called Gold Passport and they were less than sympathetic, in fact, pushed me over to the property. I just have a feeling that this is going to get loss in the shuffle.

    Any suggestions? I only realized when logging into my account because I had a redemption in mind and noticed that the points were missing.
     
  2. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

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