Platinum Challenge: how long before it gets applied to your account?

Discussion in 'Starwood | Preferred Guest' started by sendaiben, Sep 7, 2011.  |  Print Topic

  1. sendaiben
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    sendaiben Gold Member

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    I have a Plat challenge going on at the moment, and it looks like I might get to 15 nights just before my last planned stay (at a different property). Is the status applied immediately, and would it be honoured during the last stay?

    Just wondering ;)
     
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  2. Pa Kettle
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    Pa Kettle Gold Member

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    Only one way to know for sure. Send them an email when the 15th night has posted and ask.
     
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  3. Gaucho
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    Gaucho Gold Member

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    If someone has a link handy to the Platinum challenge, please post it here... thanks !!!
     
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  4. sendaiben
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    sendaiben Gold Member

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    Just email the team through spg.com or contact SPG Champion on MP :D
     
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  5. SPG Champion
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    SPG Champion Official Representative

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    Requests for information should be sent directly to platinum.liaison@starwoodhotels.com.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  6. Gaucho
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    Gaucho Gold Member

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  7. Gaucho
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    Gaucho Gold Member

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    Thanks William, got the email.... looks like I wont make it... I would need the 14 nights that I did at the Starwood resort early in the year to make this happen... and I think this is not allowed by the promo.... unless there is also some revenue clause that would help me qualify, looks like Im toast. I have a good 5 or 6 stays coming up in the next but thats about it Im afraid...

    :(
     
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  8. KIXman
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    KIXman Gold Member

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    I emailed SPG right after staying my 15th night, and it was applied within 24hrs.
    Good luck!!!!
     
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  9. Gaucho
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    Gaucho Gold Member

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    BTW, Kudos to William and his team for a speedy follow up... I emailed SPG Champion and got a follow up from his team in less than 24 hours... very impressive !!!! :cool:
     
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  10. SPG Champion
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    SPG Champion Official Representative

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    Glad that they responded quickly; however, you emailed Platinum Concierge, not SPG Champion. ;)

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  11. Gaucho
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    Gaucho Gold Member

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    Same difference...? :)
     
  12. aussieflyer
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    aussieflyer Silver Member

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    I did the challenge and had my 15th stay the night before I was to use my resort nights.
    Tweet to StarwoodBuzz and I had plat before the last stay was done.
    And got the upgrade at the W Bali :)
     
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  13. SPG Champion
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    SPG Champion Official Representative

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    No, not exactly. They are two completely different departments at Starwood. I don't work in Platinum Concierge and they don't reply to social media concerns. Neither am I allowed to consider status challenges, so emailing me would just delay a response to this kind of issue.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  14. Gaucho
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    Gaucho Gold Member

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    Understood... thanks !!!
     
  15. Gaucho
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    Gaucho Gold Member

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    Is there a Gold challenge...?
     
  16. sendaiben
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    sendaiben Gold Member

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    Don't know, but it's only ten stays to get gold normally...
     
  17. MSPeconomist
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    MSPeconomist Gold Member

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    IIRC, SPG Gold is a benefit of the (USA) AmEx Plat card; AAA gives SPG preferred status with similar benefits.

    ADDED: Centurion used to get SPG Plat, but that was a while ago.
     
  18. aussieflyer
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    aussieflyer Silver Member

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    Call and ask nicely. It can do wonders...
     
  19. sendaiben
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    sendaiben Gold Member

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    That doesn't work with email... no, siree.

    You might have better luck on the phone :(
     
  20. MSPeconomist
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    MSPeconomist Gold Member

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    I think the AmEx Plat charge card still gives SPG Gold. Elite status on certain airlines should also get Gold for asking. Check this as a way to get Gold status. AAA also gets preferred status with SPG.

    Sent from my iPad using milepoint
     
  21. Patrick

    Patrick Active Member

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    My experience, a call to Platinum Line (which I think contacted Platinum Liaison) helped. Or maybe it was my email too.
     
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  22. sendaiben
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    sendaiben Gold Member

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    Thanks Patrick :)

    Happily my status posted a couple of days ago, but I appreciate the reply.

    Looking forward to my first stay as a plat :D
     
  23. Patrick

    Patrick Active Member

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    You're welcome. I hope you do enjoy your first stay :)
    I did. Currently enjoying a suite right now.

    I guess the quick conclusion for me to the Thread Topic is -
    As long as the 15th night has posted in your account, it can almost instantly be awarded to you when you contact Platinum Liaison (just call Plat Concierge). Do remember that they are based in the U.S., and only work U.S. timezone.
     

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