Platinum Amex retention offer?

Discussion in 'American Express | Membership Rewards' started by alohastephen, Oct 9, 2011.  |  Print Topic

  1. alohastephen

    alohastephen Gold Member

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    I recently read on FW about a guy who was offered 50K MR points after calling to cancel their Platinum Amex card. His reasoning was because of the non-availability of CO transfers from October 1st.

    He was a relatively big spender (compared to me) at $4,000-$5,000/month. And has had the card for 7-8 years.

    Just curious if anyone else has had the same offer?

    http://www.fatwallet.com/forums/finance/1130100/
     
  2. flyer_o

    flyer_o Gold Member

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    I'm in that range of spend and temporarily moved to the PR Gold card. When I called in to change cards there was no retention offer, just a confirmation of the card change and the pro-rated refund of fees. I'd imagine this is a YMMV situation.
     
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  3. FlyingFree
    Original Member

    FlyingFree Gold Member

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    This may be a stupid question, but what number did you call to change your Amex Platinum to Gold? I've tried doing this and I keep getting caught up in automation Hell...
     
  4. flyer_o

    flyer_o Gold Member

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    I called the number on the back of the card and asked the agent to direct me to cardholder services.
     
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  5. alohastephen

    alohastephen Gold Member

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    Perhaps since you called to "change" amex cards there was no retention offer because you weren't technically leaving them. But still, a definte YMMV.
     
  6. TAHKUCT
    Original Member

    TAHKUCT Gold Member

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    I was offered 25k MR points last year to keep Platinum card, but at that time there was a lot of changes in benefits.
     
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