Plane Vomit (UA 935 Aug 27 2011)

Discussion in 'United Airlines | MileagePlus' started by Minnesota Bruin, Aug 27, 2011.  |  Print Topic

  1. Minnesota Bruin
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    Today UA 935 LHR-LAX was cancelled due to a fairly spectacular hydraulics leak. Some part in the nose of the aircraft ruptured and drained the entire center hydraulic fluid tank onto the tarmac.
    plane_vomit.JPG

    They were unable to locate a replacement part at LHR (the BA equivalent was a bit too long). So a new part is being flown in overnight and the replacement flight is tomorrow. Unfortunately no attempts were made to reaccommodate Y fare or upgraded passengers (regardless of status). Only full fare F and C. We all got sent to Gatwick Sofitel in coaches. On the bright side, the premium cabins look a bit more spacious tomorrow but it were already not full due to a late swap to old configuration.
     
  2. Flyer1976
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    If this is the same Equipment from UA948 then it diverted to KEF last night...
     
  3. Minnesota Bruin
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    Hmm... I don't know. The seatmaps did change from new configuration to old configuration sometime between 12 and 2 hours out form scheduled departure.
     
  4. From NYC
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    Reads like more of a bladder problem than stomach upset from something it ate. :rolleyes:
     
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  5. DenverBrian
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    How serendipitous that I stumbled upon this thread just after watching the Lardass/Barfarama scene from Stand By Me. :D :D :D
     
  6. DesertRose
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    Just curious... I think this qualifies for 600 euros compensation. Did they offer that to you?
     
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  7. Flyer1976
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    It does qualify for 600 EU Compensation...
     
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  8. Golfingboy
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    Looks like Kahlua with Milk, did someone pour them all down in the lav??

    ;)
     
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  9. canucklehead
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    hmmm, if the leak was in the back of the plane, instead of vomit, would it be classified as "Mileage Runs"? :D

    :oops: (sorry, bad joke)
     
  10. Lufthansa Flyer
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    looks like the plane had a rough night before showing up for work.
     
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  11. Golfingboy
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    A neighboring 747 slipped some ex-lax in the 777's fuel tanker right before its flight?
     
  12. HaveMilesWillTravel
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  13. Minnesota Bruin
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    Yesterday we were told to "use the website" to request the 600 euro compensation. We were also told a lot of incorrect information (e.g. only applies to EU citizens, if you attempt to change your flight you'll lose the compensation, etc.).

    At checkin today, I was only offered a standard skykit (10000/$250/20%). Does anyone know the best way to go about getting the EU compensation? Otherwise, I guess I'll just try to go through 1KVoice...
     
  14. Flyer1976
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    1K Voice but ... I'd demand for Cash now that they rather inconvenienced you by lying to you... 600EU = $869.81 AS OF 6:10AM 8-28-2011.
     
  15. ande777emt
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  16. Geo
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    This is how they sneak out of it.
     
  17. HaveMilesWillTravel
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    I guess a puking aircraft is pretty extraordinary :D
     
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  18. DesertRose
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    From what I understand, the courts recently ruled that maintenance was within the airlines' control, therefore equipment problems are not a valid excuse.
     
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  19. Geo
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    One could say that this was a rare eventuality. Hey, it was worth a picture it was so rare. Some maintenance issues are certainly within control of the airline. This was so "extraordinary" that even the local major world airline did not have a part that would fit.
     
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  20. jupper
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    Nope, won't fly. Outside of airline control really means something they couldn't have prevented or fixed. All forms of maintenance are under control, including replacement parts.
     
  21. LizzyDragon84
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    Looks like the poor plane got airsick. :eek:
     
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  22. HaveMilesWillTravel
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    The challenge, I think, will be to get UA to comply if they feel like giving the OP less than the EU regulations require. Does the EU offer "centralized" enforcement support, or would the OP have to sue in the country where the delay happened?
     
  23. Flyer1976
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    The EU does have a similar to our own DOT office for Aviation Protection however it's a pain in the neck but UA will comply...eventually...
     
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  24. Minnesota Bruin
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    Thanks for the info. I'll send an email to 1KVoice today and let you know if I get a favorable response.

    I was told my several UA employees that this "should" qualify for the EU compensation but they were unable to provide anything in writing (although a hat tip to the UA rep in the *A lounge for certainly trying!) and the only instructions were to use the website to contact UA. I guess making it difficult reduces the number of people that request the compensation.

    Also, several people on the plane complained from previous experience that UA would give a lowball offer (at most $600 in e-certs) and the only recourse is to sue in European court, which is almost certainly not worth the time/effort/cost.

    As a side note, we had the same crew and I found out from one of the pilots that he missed his little girl's birthday because of the delay (his first cancellation in the last 8 years!) so it was a bad deal all around.
     
  25. Lufthansa Flyer
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    did you pour all the old malbec down its throat?????
     

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