Personalized SPG Membership cards

Discussion in 'Starwood | Preferred Guest' started by Bay Pisco Shark, Mar 20, 2011.  |  Print Topic

  1. Bay Pisco Shark
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    Bay Pisco Shark Gold Member

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    Did yours arrive yet? Mine finally did. A Four Points on the front :D and the back is:

    SPG Card.jpg
     
  2. bakedpatato
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    bakedpatato Gold Member

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    No I don't know who you are Eastbay ;)
    A Four Points????!!! Surely you're more important than that! :D
    My lowly Gold card is a picture of the St. Regis at Kauai with the words "Poor college student/Please treat nicely"
     
  3. Bay Pisco Shark
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    Bay Pisco Shark Gold Member

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    Knowing you are more important, and having to show it as a picture of one of many resorts I have no desire to stay in, are two different things :D
     
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  4. bakedpatato
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    bakedpatato Gold Member

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    Ah the Pisco Shark, practical as always.
     
  5. Black Cloud
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    Black Cloud Gold Member

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    When was the link sent out to design your own cards?
     
  6. Mark.Dragon
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    Mark.Dragon Silver Member

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  7. Horse
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    Horse Gold Member

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    I sent for mine about a week ago. Still waiting. But I love yours Bay Pisco Shark!
     
  8. SC Flier
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    SC Flier Gold Member

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    Mine arrived recently. Though it says "Platinum" on the front, the back says otherwise:

    -----------SPG VIP----------
    Upg to best available suite
    Eligible for COR, AAA, GOV.
    Resort Fees may be waived.

    Not that it really matters. No check-in agents ever seem to actually read anything at all on my card.

    On the front: St Regis Rome which we stayed in last fall.
     
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  9. Simon
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    Simon Milepoint Guide

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    Good to hear they are arriving as I heard they were delayed. I am still waiting on mine.
     
  10. Mark.Dragon
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    Mark.Dragon Silver Member

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    Me too..:(

    Greetings Mark
     
  11. SPG Champion
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    SPG Champion Official Representative

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    While many of you have received your new 2011 member cards, some of you have commented that you are still waiting, so SPG wanted to provide an update on this. They've been encountering some unexpected machine problems at the vendor which has slowed down the deployment schedule more than anyone would have liked. SPG is aware that many of you are waiting for your new cards, and sincerely apologizes to those who have not received them. Some of you might not receive your cards until mid to end of April; however rest assured that our systems have your up-to-date status and tier information. You can also download your card to your mobile device at any time by visiting SPG.com/viewmycard.

    Thank you again for your patience in this matter. SPG is doing everything to ensure delays like this are minimized in the future.


    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    guest.forum@starwoodhotels.com
     
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  12. beckoa
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    beckoa Gold Member

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    Beautiful

    Now I'll say that before the renovation/transformation the Kauai resort had an amazing seafood buffet.

    Perhaps I'll become SPG Gold again with my CC spend :eek:
     
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  13. Black Cloud
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    Black Cloud Gold Member

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    William -- this might be a one-off issue, but any ideas why I never receive any of these things from SPG*? I receive the standard marketing stuff and my profile has me "opted-in" to receive everything from SPG, but I never get things like the make your card or the Plat custom photo book thing.

    I never travel with cards (just store the numbers in my BB) so it isn't a big deal, it's just kind of bizarro. I have to wonder if I exist in some sort of alternate universe database? I swear I've given up my HHilton ways...





    *all will be forgiven if I'm a winner in the Pack Your Bags promo. Promise.
     
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  14. jupper
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    jupper Silver Member

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    Thanks for the update William. Luckily SPG status can be checked by all hotels (unlike *G and all airlines)... :)
     
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  15. jbcarioca
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    jbcarioca Gold Member

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    I wonder if the gimmick cards ever work? I keep being tempted.
     
  16. SPG Champion
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    SPG Champion Official Representative

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    There is nothing in my toolbox that would allow me to even make a guess, but I can try to sort it out if I have your SPG account number.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    guest.forum@starwoodhotels.com
     
  17. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    I've been trying to get my wife a beautiful card to inspire her to let me plan a dream vacation.

    For the longest time, I kept getting this error (as recently as March 6):

    We're sorry; we need to confirm your membership level before you design your new SPG Membership Card.

    We are currently reviewing your eligible stays and nights for 2010 to determine your membership level for 2011. Please take a moment to check your account to make sure all your eligible stays for 2010 have been posted. If you have any questions, please call your local SPG® Customer Contact Center.



    We will email you in early March to confirm your membership level for 2011. At that time, you'll be eligible to design your 2011 SPG Membership Card.



    Never received the email confirming the membership level. But when I just tried again to design her card, I now get

    Your SPG memberhip card has been sent.

    According to our records, you have already been sent an SPG® membership card. Completed membership cards take approximately 6–8 weeks for your card to be delivered to a North American address, and 10–12 weeks outside of North America. In the meantime, you can print or download your card from the next screen. To request a replacement card or redesign, please visit SPG.com.

    Nice idea, poor execution, IMHO.

    Neither my wife nor I received an email about it, but I saw it on Flyertalk back in January and I was allowed to design my card, but not my wife's (because of the above error).
     
  18. mrredskin
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    mrredskin Gold Member

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    it usually takes me about 4-5 months to receive mine. i typically just expect to be able to use it for 2 months until it expires, honestly
     
  19. airoli
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    airoli Silver Member

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    Got my card in the mail up here in Canada yesterday. It's been so long I'd forgotten what property I chose for the front... and was pleasantly surprised. :)
     
  20. KENNECTED
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    KENNECTED Silver Member

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    I'm not one who like the personalized cards, but the above is f'n hilarious! :D:D:D

    Job well done!!
     
  21. Canadi>n
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    Canadi>n Gold Member

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    Just back from a week's travel and found my new card in the stack of mail. I opted for the San Sebastian (Spain) Luxury Collection property at which I stayed shortly after the CIGA group of classic European joined the then Sheraton Hotels corporation.
     
  22. Simon
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    Still nothing here. Since tomorrow is a Sunday I guess they failed to live up to getting it to me by end of April. Anyone else in the same boat?
     
  23. Mark.Dragon
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    Dont care because i become mine on the 28. April!
    So you could be on the way and reach you soon.. ;)

    Greetings Mark
     
  24. Chad
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    Chad Silver Member

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    I don't think I even opened the envelope with last year's card - so aren't overly concerned - but I also still haven't received the new card.
     
  25. TRAVELSIG
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    TRAVELSIG Gold Member

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    Received it a couple of weeks ago (actually, my Hilton, Marriott, and SPG card all came the same day which seemed funny to me).
     

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