Passport Issues on

Discussion in 'American Airlines | AAdvantage' started by JAbrams72, Nov 14, 2011.

  1. JAbrams72
    Original Member

    JAbrams72 Gold Member

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    I'm wondering if anyone else is having this issue? US passport, trip originating LHR. When I try to enter my passport number, keeps telling me "Please enter a valid Passport number". This is not a new passport (about 3 years old) and I've used it plenty of times before through

    Has anyone else had similar issues recently? Any resolution?
  2. dkf

    dkf Silver Member

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    I had the same problem when entering my son's passport number 2 weeks ago (although 3 other family member's passport numbers were accepted and all the passports are 4-7 years old). I called AA platinum line and was transferred to the tech desk. That person basically said that they were aware of the problem with some passport entries and were working on it. It still is not fixed.

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