Passenger blacklisted for flight delay complaints

Discussion in 'Other Airlines | Asia/Australia' started by sobore, Jul 22, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    http://www.china.org.cn/video/2012-07/22/content_25978839.htm

    Shanghai-based Spring Airlines has now been pushed into the spotlight after a passenger recently found herself banned from buying tickets from the airline. The move came after the passenger complained about a flight delay two months ago.

    Spring Airlines has confirmed they have blacklisted the passenger and some others on the same flight for their unruly behavior. But questions are popping up as to whether airlines have the power to create blacklists or refuse to take passengers.

    Shanghai-based Spring Airlines, is engaged in a heated debate regarding consumer rights.
    A passenger surnamed Liu complained to the media that she was banned from buying tickets from Spring Airlines after receiving 200 yuan in compensation on April 30 due to flight delays. She was told she is on the company’s "blacklist", which immediately triggered heated discussion online about growing public dissatisfaction regarding flight delays.

    Read More: http://www.china.org.cn/video/2012-07/22/content_25978839.htm
     
  2. rwoman
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    rwoman Gold Member

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    Wow - pretty messed up...complain = blacklist...:confused:
     
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  3. Travelsavant
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    Travelsavant Gold Member

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    Would not be surprised to see a few "4 milers" on the UA list, especially those who sue, demand compensation, or booked 5 or more tickets.
     
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  4. kwai
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    kwai Gold Member

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    I love those individuals who make up their own rules. Why 5? Why not 2? Or 12? :p
     
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  5. Travelsavant
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    Travelsavant Gold Member

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    Gee, wasn't a "rule"; just made up a demarcation line, with no forecast or prediction. A comment with a POR/line-in-the-sand for future reference.
     

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