Park Hyatt Toronto Review

Discussion in 'Hyatt | Gold Passport' started by mowogo, Jan 19, 2012.  |  Print Topic

  1. mowogo
    Original Member

    mowogo Gold Member

    Messages:
    7,078
    Likes Received:
    12,942
    Status Points:
    12,520
    Review from my blog. All the images are available there.

    For the New Years holiday, I decided to visit Toronto since it had been a little while for me. Given the special offer from the oneworld MegaDO, I decided to book at the Park Hyatt Toronto and redeem one of my suite upgrades. I have stayed at this property previously, in just a regular room.
    Check-In
    Check-in was fairly smooth, but I actually found it lacking. I was promptly checked in, and asked which welcome amenity I wanted, but the agent did not mention anything about how the breakfast benefit works. He also made a big point of highlighting how I received a double room category upgrade, which annoyed me. If I had not applied a suite upgrade, it would not have been a problem, but redeeming a suite upgrade, it really makes a guest feel like they are waisting one of the benefits of diamond.
    The Room
    The room was nice enough, and certainly much more modern than my previous stays here, and it is obvious that there has been some investment in the North Tower. I was placed in a suite on the 11th floor, and here is a view of the suite itself.
    [​IMG]
    [​IMG]
    [​IMG]
    The bedroom itself is quite small to make up for squeezing in a living room.
    And the view from the rooms of the north tower are actually quite uninspiring, as it is off the main street.
    And that pool that you see in the corner is the ancient Four Seasons Toronto that is about to shut down. And despite being a bit off Bloor, I was still able to clearly hear the protest going on right in front of the Royal Ontario Museum, which is directly accross the street from the South Tower.
    The bathroom is fairly standard, and fortunately they have replaced the soaps since my last stay. My previous stays included Davies Gate soaps, and the exact same formulation that was carried in a Courtyard. Now, they carry extremely high end soaps from Le Labo.
    For this stay, I decided to go for the welcome amenity instead of the points (the lengths I go to to provide complete reviews for everyone).
    [​IMG]

    Other Facilities
    This is a property that has its own spa, and the fitness center is a part of the spa. In addition, all guests have access to the Stillwater Spa locker rooms, which includes access to showers, whirlpool, sauna, steam room, and relaxation areas. It is real nice to be able to relax in the hotel.
    Breakfast
    I did take advantage of breakfast in the hotel resturaunt, and this is a property that does not place a cap on the Diamond breakfast. Instead I was told to order anything off the menu. I decided to go for the pancakes, with bacon, and banana.
    [​IMG]
    It also came with hot maple syrup, and was a reasonable breakfast. The bacon was wonderful, not too thick, but still cooked to be crispy. I will say the powdered sugar did make the pancakes too sweet when combined with the syrup. But overall, a decent breakfast for free, but I would never pay the menu price for it ($22 CDN).
    Location
    It really depends on what you want to do in Toronto. If you want to do the traditional tourist thing, the hotel is not well located. It is in the Bloor Shopping district, with the only real tourist attraction being the Royal Ontario Museum. It is about a block away from 3 separate TTC stations, though it is a little bit of a ride still to get to the downtown locations.

    Other Notes
    While the room was nice, I still saw some pieces of age around the hotel, including one elevator where the marble was chipped. Also, the entrance doors are extremely slow, and don't always have someone at them to speed them open when you are wanting to come out of the cold. I know these are minor things, but this is a hotel that is going to be competing with a new Four Seasons, the new Ritz Carlton, and other luxury hotels that are opening up in the city after years of higher scale neglect.
    Summary
    A decent property, though lacking in some places that make it a true wow property. Personally, I'm probably going to return to the Intercontinental Toronto Centre for my next trip to Toronto.
     
  2. FriendlySkies
    Original Member

    FriendlySkies Gold Member

    Messages:
    21,423
    Likes Received:
    145,991
    Status Points:
    20,020
    Looks like a nice property to visit, although I don't get the "Park Hyatt" feeling from the room. Breakfast and the fruit plate look delicious ^ :)
     
    uggboy likes this.
  3. Steven Schwartz
    Original Member

    Steven Schwartz Gold Member

    Messages:
    1,017
    Likes Received:
    2,195
    Status Points:
    1,270
    Just booked on my last Suite Upgrade before being banished to the world of Platinum. Expected it to be more like the PHs we've been to in DC, Paris and Zurich. Sure we'll have a great time. Thanks for taking the time to document so many things.
     
    uggboy and FriendlySkies like this.
  4. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Any updates from recent visitors to this hotel?
     
    uggboy likes this.
  5. FriendlySkies
    Original Member

    FriendlySkies Gold Member

    Messages:
    21,423
    Likes Received:
    145,991
    Status Points:
    20,020
    I was there in mid-January. What kind of updates are you looking for?

    Sent from my iPhone using milepoint
     
    uggboy likes this.
  6. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Thanks- any thing you can mention about the service, the overall state of the rooms, F&B- I do realize this hotel is not up to the level of some Park Hyatt properties- however how does it compare for example to the IC Yorkville?

    Any insights are great.
     
    uggboy likes this.
  7. canucklehead
    Original Member

    canucklehead Gold Member

    Messages:
    5,895
    Likes Received:
    22,059
    Status Points:
    11,070
    I was there a couple of times in the fall.

    Rooms are nice but staid. I had a suite which had a sitting room separated by French doors leading to a large bedroom. The bathroom was situated near the entrance, so a trek to the 'loo.

    When I was there, a main pipe leakage in the city caused a bit of consternation as no one had any hot water. The staff did not notify anyone until later in the morning (not nice).

    The breakfast is very nice, held at the Annona restaurant.

    Overall friendly staff (other than the water break notice)

    For value and compared to the surrounding hotels, I found it less expensive.
     
    TRAVELSIG and uggboy like this.
  8. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Thanks a lot- this is just what I am looking for- on an upcoming stay the price is more or less the same as the IC, $200 per night less than the Four Seasons. I am thinking the PH may be the answer even if it is not at the same level as some of their hotels in Europe and Asia.
     
  9. viguera
    Original Member

    viguera Gold Member

    Messages:
    4,737
    Likes Received:
    6,913
    Status Points:
    4,745
    A quick update, I just did a weekend stay at this property and I'm happy to report that everything is still in good working order.

    The staff is nothing short of fantastic, with good communication ahead of time as well as during the stay. There's STILL construction going on across the street, and traffic is still a mess, but I guess that's one of the problems of being in the downtown core.

    Parking is pricey at $45, and I actually had an issue with my bill where I was charged twice for parking every night, but otherwise everything was fine.

    There is no club obviously as it's a "Park" property, but you do get complimentary (full) breakfast at the onsite restaurant (Annona), and it was actually pretty good.

    Not much else to report... the property is nice if a little dated (there are only 2 elevators and only 1 of them was working during our stay), and it's certainly a bit more "stuffy" and less modern than some other ones out there, but it was perfectly for me.
     
    Thomask and TAHKUCT like this.

Share This Page