Park Hyatt Tokyo

Discussion in 'Hyatt | Gold Passport' started by RichardInSF, Feb 7, 2011.  |  Print Topic

  1. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    OK, let me be the first to kick off the review thread for what many regard as the finest Hyatt hotel in the world.

    When the PH opened 15 years ago, it was the only modern luxury hotel in Tokyo. Now it has a lot of luxury hotel competition (which presently is keeping Tokyo luxury hotel prices amazingly affordable by international standards), but it remains an outstanding hotel.

    The hotel is located on the 39th to 52nd floors of the Tokyo Gas building in west Shinjuku. It is about a 15 minute walk from Shinjuku station, and has been criticized for this, although the hotel runs a free shuttle service for much of the day every 20 minutes. There is a second free shuttle service every 10 minutes to/from another part of the same building, and a 100 yen bus service to/from the station every 10 minutes that stops right in front of the hotel.

    Entry is via lift from the 2nd floor entrance. The lift can make only two stops: 39 (used for banqueting business, which is nice, since it separates all these folks from hotel guests) and 41, the entry level. The lifts open onto the Peak Lounge which also serves a nice "one plate lunch" at noontime.

    Other hotel restaurants include Girandole (French) on the 41st floor, Kozue (Japanese) on the 39th floor, and the New York Grill (guess!) on the 52nd floor.

    Rooms start at about 40sqmt. The smallest room is the Park King; the Park Double is actually a bit larger. I would skip these in favor of at least the Park Deluxe, which is an excellently laid out and designed room about 45sqmt in size. Above that is the Park View, which used to be called the Corner King. All rooms have stunning views, either out over the center of Tokyo or in the direction of Mt. Fuji, but most days Mt. Fuji is obscured by clouds.

    The hotel has a large number of additional features that are not readily advertised. They will loan you a mobile phone while staying there, charging only for calls made. They will loan you bicycles for free. The swimming pool on the 45/'46 floor along with the gym has to be seen to be believed, but treadmills may not be good if you are an agoraphobic!

    I know a fair amount about this hotel, having stayed there many times, so would be happy to answer questions.
     
  2. sniklec
    Original Member

    sniklec Silver Member

    Messages:
    46
    Likes Received:
    29
    Status Points:
    130
    Excellent review! This is exactly the sort of information that one would hope to find on a site like this: details you probably aren't going to read on TripAdvisor et al. but only from experienced, frequent travelers who know a property well.

    For the sake of completeness, how about some details on Diamond treatment (e.g., breakfast, typical upgrades, confirmed suite upgrades, welcome amenity)?
     
  3. mundosurfer
    Original Member

    mundosurfer Gold Member

    Messages:
    1,410
    Likes Received:
    1,848
    Status Points:
    1,075
    I stayed at PH Tokyo in December for 1 night, I was kinda hard to find at first walking from Shinjuku Station, but once you figure it out it is not that bad of a walk.
     
  4. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    I'm not expert on diamond upgrades, unfortunately, for reasons I won't trouble you with. But the breakfast is served either in the Girandole restaurant or by room service. I don't usually do breakfast but people who have like it, apparently you can order freely off the menu or (in the restaurant) add hot dishes for a low supplement, like Y500 -- but it might be Y0. The hotel runs a coffee shop/delicatessen place on the first floor of the building but no included brekkie there (and it isn't nearly as good as any of the other places in the hotel).

    The welcome amenity is not much, usually some Japanese sweets or some other food item. This tends to be true in all the Asian Hyatts. I would guess that confirmed suite upgrades are to the Park Suite room which is about 80-90sqmt depending on the specific room. It is a genuine suite, there is a wall and door separating it from the living room.

    Hotel guests are now admitted to the New York Bar on the top floor without cover charge. That is where the jazz singer (you know, the 'successor' to the one who wanted to sleep with Bill Murray in "Lost In Translation") and combo perform nightly.
     
  5. pokerhammy
    Original Member

    pokerhammy Silver Member

    Messages:
    87
    Likes Received:
    111
    Status Points:
    335
    Loved our stay as well.

    Diamond benefits as of March 2010:
    • NY Grill breakfast in Girandole 7a-11a (contact Room Service for in-room dining)
    • Unlimited access to fitness and spa facilities 6a-10p
    • Complimentary cover charge to NY Bar 5p-12a Su-W, 5p-1a Th-Sa
    IMG_2308.JPG IMG_2067.JPG IMG_2326-1.JPG IMG_2064.JPG IMG_2087.JPG IMG_2126.JPG IMG_2129.JPG IMG_2320.JPG
     
    theskyflyer, doodley and arkleseizure like this.
  6. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    Again, complimentary NY Bar admission is available to all hotel guests now, not just diamonds.

    In the room view photo above, just to the left of the tall building sticking up is where Mt. Fuji would show up on a cloudless day. But don't get your hopes up, there aren't many of those!

    To walk (above ground) from Shinjuku station, I find the easiest way is to take the south (minami) exit from JR -- this is the one you get to by going up from the tracks, not down. At the street, turn right. Walk a few blocks. You will pass Aladdin pachinko, a soccer shop, then a convenience store. The road takes a jog to the left but there is an alleyway branching off on a soft right. Take that and walk straight, crossing a large-ish street with a Noni fruit juice restaurant (whatever that is!) on the left, and in about 5 minutes you will reach the hotel.
     
    mundosurfer likes this.
  7. peteropny
    Original Member

    peteropny Milepoint Guide

    Messages:
    456
    Likes Received:
    524
    Status Points:
    645
    I found the service at this property to be outstanding. For my stay a couple of years ago (on an award FFN redemption), upon arrival via the airport bus the greeter confirmed my name and radioed it up, at arrival on the hotel entrance level I was escorted directly to my room for check-in, my requests were responded to within 5 min (late checkout - due to late flight on to BKK). The room I believe was a Park Deluxe. At the time of my stay, prior to the full breakfast for Diamonds change in 4/09, the continental breakfast was delivered at precisely the time indicated.
     
  8. mundosurfer
    Original Member

    mundosurfer Gold Member

    Messages:
    1,410
    Likes Received:
    1,848
    Status Points:
    1,075
    I can picture this walk, great explanation. The first time I went out an entrance on the other side and It was a long walk around the station and under tracks.
     
  9. arkleseizure
    Original Member

    arkleseizure Silver Member

    Messages:
    250
    Likes Received:
    338
    Status Points:
    500
    Thanks for the pictures pokerhammy...I'll be there at the end of May and can't wait. And thanks for explaining the walking directions Richard...seems easy enough.
     
  10. Courcoison
    Original Member

    Courcoison Silver Member

    Messages:
    156
    Likes Received:
    146
    Status Points:
    360
    Good Day:
    I shall stay for the very first time at the Park in October for 4 nights and 5 days. Will be flying from Hong Kong to Haneda landing around 7.40pm. First time also in Tokyo. What would be the best and easiest options to get to the Park Hyatt from Haneda?
    Thanks.
     
  11. pokerhammy
    Original Member

    pokerhammy Silver Member

    Messages:
    87
    Likes Received:
    111
    Status Points:
    335
    The Friendly Airport Limo bus will drop you off at the hotel directly: http://www.limousinebus.co.jp/en/.
     
  12. Courcoison
    Original Member

    Courcoison Silver Member

    Messages:
    156
    Likes Received:
    146
    Status Points:
    360
    Good Day Pokerhammy:

    Thank you very much.

    With a flight arriving from Hong Kong at 7.40 pm and the last bus leaving from the International Terminal at 8.20 pm, if we do not make it what would be the alternative?
     
  13. LAXNRT
    Original Member

    LAXNRT Silver Member

    Messages:
    97
    Likes Received:
    108
    Status Points:
    380
    Take the Narita Express if you do not have too much luggage or if you have luggage have it sent from the airport to the hotel (there are express companies there that deliver next day for a reasonable fee)

    http://jreast-shinkansen-reservation.eki-net.com/pc/english/common/timetable/e_nex_u/07.html
     
  14. Courcoison
    Original Member

    Courcoison Silver Member

    Messages:
    156
    Likes Received:
    146
    Status Points:
    360
  15. pokerhammy
    Original Member

    pokerhammy Silver Member

    Messages:
    87
    Likes Received:
    111
    Status Points:
    335
    The last bus leaves at 22:05.
     
  16. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    Wait, didn't you say you were arriving at Haneda? The Narita Express doesn't go from Haneda.

    You can take a shuttle bus from the international terminal to the domestic terminal if there is a later airport limousine bus from there.

    Alternatively, take the Keikyu train to Shinagawa and transfer to the Yamanote line to Shinjuku station. From there, take a taxi to the Park Hyatt.

    If there are two of you, it's not out of the question to just take a taxi from Haneda airport to the Park Hyatt. I think that would cost maybe Y5,000-6,000.
     
  17. Courcoison
    Original Member

    Courcoison Silver Member

    Messages:
    156
    Likes Received:
    146
    Status Points:
    360
    Good Day :

    RichardInSF, yes we are arriving at Haneda and not at Narita.

    Since we will travel as a couple, looks like the taxi option from the airport to the Park Hyatt will work.

    Thanks.

    Do taxi take credit cards as a form of payment?
     
  18. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    Some of them do, not all. The ones that do have a sticker on the window saying "Credit Card OK." Remember, there is absolutely no tipping in Japan.
     
  19. thegrailer
    Original Member

    thegrailer Silver Member

    Messages:
    679
    Likes Received:
    670
    Status Points:
    695
    Is the traffic as bad from Haneda as it is from Narita? If so, take the train. My ride in from NRT seemed almost as long as the flight because of traffic. (And it was at the Hilton across the street - next time the PH [​IMG])
     
  20. gsl73

    gsl73 Active Member

    Messages:
    7
    Likes Received:
    3
    Status Points:
    75
    I'm planning a stay at the PH Tokyo in a few months. Do you know where the hotel shuttle service pick up from the station and is the shuttle clearly marked? Thanks.
     
  21. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    It's not very clearly marked, I'd recommend that don't try to find it the first time. The simplest alternative is the 100 Yen Keio bus which leaves from bus stop 21 every 10 minutes (on the 5's except early morning when it is more frequent). To get to bus stop 21, take the west exit from the station, go up one flight to street level on the escalator, exit the doors, turn left, and walk about 100 yards, past the entrance to MyLord and the Keio department store. You'll soon see #21.

    If you really want to try to find the PH shuttle, still exit west but stay on the subterranean level. Walk straight ahead but stay in the station building, drifting to the right after the police box (koban) to stay close to the aisle with all the shops. Do NOT go on the sidewalk through the tunnel, stay further right, and when you reach the end, turn right, still underground. You are looking for the exit to the Shinjuku L Tower. When you find it, go upstairs (there is a short escalator and then stairs). At the top you will be sort of facing Shinjuku station entrance in the distance. Turn left, walk down the sidewalk and look against the building for the small sign that announces the shuttle stop as well as the stop for the shuttle to the Park Tower building (the other side of the building where the PH is).

    Again, I don't really recommend this, Y100 for the Keio bus or Y710 for a taxi isn't that bad the first time.
     
  22. gsl73

    gsl73 Active Member

    Messages:
    7
    Likes Received:
    3
    Status Points:
    75
    Thanks for the detailed directions. I think that I'll heed your advice. There'll be two of us so we'll go with the cab.
     
  23. sonoma

    sonoma Silver Member

    Messages:
    82
    Likes Received:
    58
    Status Points:
    220
    The bus can be very convenient - door-to-door service but if you are stuck in traffic, it can take more than two hours from NRT. At least that was my experience last March; bus left NRT around 3:30PM and we arrived 6PM. Had the same situation returning from PH to NRT; bus left PH at 11AM and arrived 2PM - I really regretted not taking the train instead. My personal lesson learned is to take the NEX from NRT in the future.
     
  24. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    There are signs at NRT that tell you about the current traffic conditions to Tokyo. Unfortunately, they are only in Japanese. If you ask the ticket seller before buying your limo bus ticket, they usually will tell you.
     
  25. swisshera
    Original Member

    swisshera Silver Member

    Messages:
    61
    Likes Received:
    110
    Status Points:
    300
    I stayed in that location when I went to Tokyo, using the faster free night program, the room was free for the entire week!

    And we stayed at a suite with the garden/ park view, it was a very comfortable and enjoyable stay. The cafe downstairs serve some great desserts and they got post office and ATM machine as well which is quite convenient for tourists :)

    We drove there so there isn't much transportation problem, but the train station is at walkable distance and they have endless malls there if you like shopping!
     
    RichardInSF likes this.

Share This Page