Park Hyatt Paris-Vendôme

Discussion in 'Hyatt | Gold Passport' started by pokerhammy, Feb 10, 2011.  |  Print Topic

  1. pokerhammy
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    pokerhammy Silver Member

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    Loved our 3 night stay here last November. As a Diamond did not receive an upgrade from the reserved Park Queen room. The room (not counting the bathroom area) was possibly the smallest of all of the Hyatts I've stayed at, but the hotel was beautiful, the bed was big and comfortable, and the location was excellent. Service was attentive, with the exception of a slow surly server at brunch. Room service breakfast was fantastic - we felt so spoiled! Loved the JPH chocolates and wine as welcome amenities. Had a nice dinner at Pur, at €85 the delicious 4-course dinner was a steal. The concierge team was very responsive and at the top of their game. They were able to make a few cancellations for me and snatch a last seating at the chef's table at another restaurant (where we witnessed several hopeful diners got turned away). Truly impressed and would love to return again.

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  2. IMGone
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    IMGone Silver Member

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    I see they have the attached shower/bath (or it looks like they do). I'm seeing this more often as a design in Andaz but also in Bangkok at the old Sofitel, now Grand Sukhumvit. It's interesting, but I'm not sure if I like it or not just yet. :)
     
  3. FriendlySkies
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    FriendlySkies Gold Member

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    Nice report ^ I'll be staying here in five weeks :)
     
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  4. RichardInSF
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    I don't regard them as "attached" since there is that sheet of glass between them. More like adjacent.

    Still this is a fine hotel, I enjoy staying here. Location is good too.
     
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  5. theskyflyer
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    theskyflyer Silver Member

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    One of my favorite spots in Paris. Their breakfast is simply outstanding and I love having it in the room. Reliable internet service, comfortable bed, great toiletries (I know this one is rather subjective) and always great service experience for me. I've had room service dinner a couple of times and the food's always been delicious.
     
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  6. FriendlySkies
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    FriendlySkies Gold Member

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    As a Diamond at the Vendome, do you receive free breakfast?
     
  7. theskyflyer
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    theskyflyer Silver Member

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    Yes, in-room breakfast or at Les Orchidees are complimentary for Diamond members. You still need to sign the bill, but it won't be presented to you upon check-out. They waive the value of American breakfast charge for 2 guests, but you are free to order anything on the menu (a la carte or breakfast package). If you add tip to the bill, that would be the only thing you need to settle when checking out.
     
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  8. MellyMel

    MellyMel Silver Member

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    Great post! My husband and I are staying here in 3 weeks, for our 10-year anniversary. We're both Diamond, so I'm hoping for an upgrade. We shall see.
     
  9. Steven Schwartz
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    Steven Schwartz Gold Member

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    With a full year of nice trips planned, it will be very hard to maintain my Diamond status unless they have another double-stay promotion. So we used most of our points to reserve a suite at the PH Paris Vendome for five nights in December - figured we might as well go out in style!

    Last trip there, we reserved two nights thru AMEX Centurion and paid for three nights in a suite with points - had to be done on two separate reservations. The Amex nights were upgraded to a massive suite - two full rooms, a fireplace and looking out on the Rue de la Paix. Got a call asking to come down after those nights were over. They told me that there would be construction and they would like to move me to a higher floor. I asked if it would be the same room type and they said no - they wanted to move me to the Junior Suite for the three nights on my points.

    I asked what the construction hours would be and they said approx 10-4. I told them we would be out during those hours and would prefer, if possible, staying in the room we had. Didn't even blink and were as gracious as could be. I realize I lucked out and I certainly understood their motivation. But I was a gentleman and they were incredibly classy.

    I love this hotel and I love Paris. It will be the first time we have gone there other than the summer so it should be an interesting experience.
     
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  10. peter42
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    peter42 Silver Member

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    The hotel is nice and during our stay the service is often very unfriendly. Starting with the bell staff who made clear that they though, that we do not stay there!
     
  11. RichardInSF
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    I definitely don't look like I belong in nice hotels, and the bell staff never treated me poorly, although I haven't had much interaction with them since I generally take my own wheelie.
     
  12. Lalala
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    Lalala Silver Member

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    We don't always look like we belong there, so we often enter from the Rue Volney entrance. When we enter from the front, they always try to remove TH's backpack, but they are getting better about not doing it. What I really want to do is get a pair of those wheelie sneakers and skate down the luggage ramp. That would be quite the entrance. [​IMG]
     
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  13. Lalala
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    Lalala Silver Member

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    I don't get why so many people think the breakfast is so outstanding. It is presented nicely, but it is a cold buffet, now featuring french donuts. I loved the first few years where they brought you that tiered server of pastries including tiny little pain au chocolats. These days I usually have tea in the lounge across from the restaurant and skip the buffet.
     
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  14. theskyflyer
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    theskyflyer Silver Member

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    As a Diamond, you are not limited to cold items for breakfast. You can order made-to-order hot dishes and those will still be comped, as well. And for me, their pastries are quite wonderful as well. Have your tried their kouign-amman? That's a little bundle of joy for me.
     
  15. Lalala
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    Lalala Silver Member

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    I realize this, but I don't really want to wait around for a mediocre breakfast anywhere. I think I am the only person on earth who does not like kouign-amman. That leaves more for you.
     
  16. Lalala
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    Lalala Silver Member

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    I have to say the concierges are amazing here, but one would expect only the best.
     
  17. pokerhammy
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    pokerhammy Silver Member

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    There's no wait for room service. [​IMG]
     
  18. thegrailer
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    thegrailer Silver Member

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    I agree after one "ran" across town to retrieve glasses left in a wine bar

    And a question. I've stayed at the Vendome 3 times as a Diamond but in room breakfast has never been mentioned. Do I simply just ask for that benefit on my next visi?

    Cheers
     
  19. pokerhammy
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    pokerhammy Silver Member

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    There's a room service breakfast order form in the room and it's replenished daily by housekeeping. Just fill it out and hang it on your door. The form tells you what's included.
     
  20. thegrailer
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    thegrailer Silver Member

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    Thanks - I had no clue that included the Diamond breakfast.
     
  21. Loved this property: entirely agree with the comments about the room being one of the smaller sizes (save for Hyatt Regency Delhi), though the location and overall atmosphere are excellent. The Blaise Mautin amenities are an acquired taste (?), but the general attention to detail, the housekeeping team's preparedness for our infant son and the concierge desk's ability to get us chef's tables at the last minute (repeatedly!) was exemplary.
     
  22. Steven Schwartz
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    Steven Schwartz Gold Member

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    Park Hyatt Paris was our first Diamond experience. Until then, we normally stayed at Starwood's Prince de Galles. Every morning at that hotel, we walked two blocks to have a continental breakfast at a small cafe - really a cup of coffee and a coissant.

    At the Park Hyatt, we had a later FULL breakfast and an early dinner. Not only was breakfast free, it allowed us to skip a big lunch. We loved the buffet and they were certainly gracious about comping hot dishes. Everyone has different tastes and heck, some people just don't value a big breakfast, but boy did this work for us!
     
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  23. Edgewood49

    Edgewood49 Active Member

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    Having stayed here before and returning in April it is truly one of the world's best hotels, certainly within Hyatt. And I agree with previous posts regarding the breakfast especially if your Diamond! Only hint I would add is when you check in you can view the room and if it is one of the smaller rooms ask for a larger one, it will be worth the effort
     
  24. jetsetr
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    jetsetr Gold Member

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    My wife and I stayed here for seven nights in 2010, using the free nights we had earned from the "stay 2 nights, get one free" Faster Free Nights promo. We were given a large room facing Rue de la Paix - I was quite surprised as I was only Platinum at the time, and we were there on free nights, not paid nights.

    We were escorted to our room by the check-in host, a nice touch. The room had very high ceilings - felt like it was a two-story-high room. Waiting for us in our room were two small boites of chocolate. Opening the doors to the mini-terrace, to our left we could see Opera Garnier, to our right we could see the column at Place Vendome. The room was ornately decorated - classic French, and yet still modern-looking. There was a remote control to automatically raise and lower the ceiling-to-floor window shades.

    The bathroom was also spectacular - nice marble tiles. The bathtub and adjacent shower room are not separated by a glass partition. That glass partition ensured that if you were in the shower, water would not splash out to the main sink (note, there was also a small sink inside the shower area). And the tub had one of those faucets where the water comes out like a mini-waterfall, not a regular spigot. As far as the amenities, we like the Blaise Mautin products provided in the Park Hyatt properties. It is perfumed, so an acquired taste, I suppose, but much better than White Ginger!

    And we received fantastic service from the concierge desk near the main entrance, especially from Valerie. I had never tipped a concierge at a hotel before, but upon check out, I made sure to give an envelope with cash to her for helping to, among other things, speak by phone with a French Apple Store representative to cancel an iPhone order (btw, the Apple Store at Opera is very close, and the Apple Store in the Louvre Carousel shops is not very far away, either). During the time of our stay, I was also looking to acquire a Spanish World Cup jersey, as they had just won the World Cup. The Adidas stores were all sold out, but another concierge offered to acquire the jersey and mail it to me, even though the jersey would not be available until well after we had checked out.

    Overall, we found the service to be excellent, and one of our best hotel stays ever, anywhere around the globe. For those who will soon be returning, and especially for those making their first visits, you will be in for an amazing treat!
     
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  25. DealHound
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    +1 After reading all the raves about the kouign-amann, I had high expectations for this delicacy and was utterly disappointed. It was just a hard, flaky pastry with a sticky bottom. I much preferred some of the other pastries. The sides ("garnishes") that come with the egg orders are quite large (e.g. several slices of bacon, bowl of sauteed potatoes), so consider ordering an assortment to share.

    Due to jetlag, we slept late and enjoyed a large brunch that lasted until dinnertime which, for us, was early by European standards.
     

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