We were able to book 2 free nights in June 2013 and 2 free nights in July 2013. We were told we can only get Standard King to redeem free nights even though we need Deluxe King since our 16 year old goes with us and the Standard King is too small to place rollaway. We were offered 60 Euro per night upgrade to Deluxe and we accepted. The reservation information did not change and will not change they said. It still says we are booked to Standard King with 2 adults and no kids. They said the note was added as to show front desk agent that this was actually Deluxe King for 2 adults and 1 kid. I did not like it from the beginning. What can we do as the Platinum members to ensure that we will actually get Deluxe King for 3 of us ? I have mentioned Platinum membership and free upgrade but the response was of course only if available. I don't mind paying extra 60 Euro per night for Deluxe King but how do I make sure that they are actually holding Deluxe King for us...and if they do and at the time of arrival Deluxe King is available should not we get free upgrade as Platinum members without paying extra 60 Euro ?