Just came back from my second stay at the PH Chicago and thought I'd share my thoughts... For what this property may lack in cutting edge style (such as most new PHs have), it makes up for with great service and an excellent location right on Michigan Avenue. The location is excellent for all the shopping, dining and city walking you would want to do and it’s also just one block east of the Red Line 'El' stop. Easy walking from here to all the major shopping attractions including many Gold Coast boutiques and countless restaurants. There's an Armani store on the ground floor to boot Though the hotel claims a multimillion dollar renovation of the rooms, I couldn't tell much difference from when I first stayed there a few years ago prior to the refresh. I think the TVs are new and maybe the room desks. Otherwise, the room decor is classy and clean, but IMHO lacks any wow-factor (though views are great and the power window blinds are cool). Rooms are nicely sized however and the bathrooms are large with separate soaker tub and shower. Bath amenities are from Le Sabon. The bed was very comfortable with a great mattress and feather bed and linens were crisp and luxurious. The hotel's public spaces are understated and elegant and are somewhat hushed. The 7th floor housing their excellent restaurant NoMi, the pool and spa are closed for renovation until June 2011. But past experiences there were great. Service provided by all staff members encountered was very friendly, professional and helpful. For this stay, I had booked two rooms, and as a Diamond member, one of them was upgraded to an Executive Suite and the other to a Park View room (view of Water tower and lake). Diamond members also receive choice of amenity and breakfast in the restuarant or via room service. Internet access is free for all guests. The executive suite was very large and occupied a corner position in the building with great views and many windows. The Executive Suite is essentially a generously sized 1 bedroom apartment (minus kitchen) with one and a half baths. Also, there was a great B&O sound system in the living room. If anyone has any questions, feel free to ask.