Oops…United Mad Libs Edition. Fill in the Blank Apology Letter to “Customer Name”

Discussion in 'Blogstand' started by BoardingArea, Aug 8, 2014.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    I somehow missed this story from earlier in the week. I know from my own personal experience with United customer service that their email replies are extremely generic and rarely address the actual concerns noted in my correspondence. On more than one occasion, I’ve responded back asking if they actually read my email or simply sent me […] The post Oops…United Mad Libs Edition. Fill in the Blank Apology Letter to “Customer Name” appeared first on Point Me to the Plane.

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