Online or Twitter based rebooking options on AS?

Discussion in 'Alaska Airlines | Mileage Plan' started by ballardFlyer, Nov 20, 2013.  |  Print Topic

  1. ballardFlyer

    ballardFlyer Gold Member

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    Does AS offer anyway to do online or Twitter CS based re-bookings? Or is calling in the only way?
     
    Last edited: Nov 21, 2013
  2. timfrost

    timfrost Silver Member

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    I used to occasionally post random (positive) notes on twitter about AS and usually received a prompt response from someone. Whether that's merely someone in their social media department or someone with CS power I do not know.
     
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  3. thesterlingtraveler

    thesterlingtraveler Gold Member

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    Seems sort of doubtful, but I've always had a short wait time when calling.
     

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