One night in Bangkok and the world's your oyster, it's been said. We recently stayed at the Ritz Carlton Hong Kong - and perhaps the same can be said about one night in Hong Kong? Since we were passing through Hong Kong again on our way home, we decided to try Ritz Carlton. The hotel's location is not optimal if you're going to do touristy things, but for views of Hong Kong, it is unbeatable, sitting at the top floors of the 484m ICC tower. Since we were only staying one night, we felt no need to leave the hotel. We contacted Classictravel.com, a Virtuoso agent, and they quickly answered all questions we had before and after we booked a Club Harbour Island Room (51sqm/549sqft), with spectacular views of Victoria Harbour. The Virtuoso rate included a room category upgrade (subject to availability), USD $100 dining and beverage credit, WiFi and club access. We also received a courtesy late check-out at 5PM. We had arranged for transfer by the hotel limousine, and and after clearing immigration and customs we easily found the representative from Ritz Carlton waiting, who quickly took us to the gleaming black, spotlessly clean Mercedes S-class. Shortly thereafter we were on our way to the hotel. The transfer took about 35 minutes, and water bottles were provided. Upon arrival at the hotel's main entrance on the 9th floor we were addressed by our names and received a very warm welcome by the hotel staff. Somehow, Asians usually never manage to spell my surname, so I'm always called Mr 'first name' - but they did it quite well at Ritz Carlton! Our very attentive receptionist escorted us to the 103rd floor - it takes less than a minute, and you never notice the very high speed of the express elevators except when you need to equalise the pressure in your ears. A very interesting experience! The express elevators only go to the lobby on the 103rd floor, and unless you have a key card you cannot go to the other floors in the hotel except for the Ozone bar on the 118th floor. We changed elevators and were taken directly to our room on the 117th floor. However, there was an activation issue with our key cards, so we were taken down to the lounge on the 116th floor to check in while the activation was sorted out. Spectacular view of Kowloon from the lounge. After few minutes later, the problem was solved, and we were escorted up to our room again. We were really happy to discover that we had received an upgrade to a Club Junior Suite (65sqm/700sqft), located at the corner of the building, facing the Victoria harbour! The view was breathtaking!! There was a nice cheese tray on the table, with a card from classictravel.com wishing us a pleasant stay. A great surprise. Our spacious Junior Suite, with the by far best hotel bed we have ever slept in. Sealy bed with 600-thread count bed linen, down pillows and throw - pure bliss! If we could have, we would have taken this bed home with us. Wonderful bathroom with very nice Asprey Purple Water amenities. Shower area, with a huge square shower head in the ceiling, delivering the best shower experience ever! Minibar, with a Nespresso coffee machine.