One Mile at a Time - What separates a good hotel from a great hotel

Discussion in 'Blogstand' started by BoardingArea, Dec 29, 2011.  |  Print Topic

  1. BoardingArea

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    I’ve stayed at plenty of luxury hotels that have been underwhelming, and at the same time stayed at many three star hotels that exceeded my expectations. In my opinion the key to “wowing” someone in the hospitality industry is to not only anticipate the basic needs of guests, but...
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