One Mile at a Time - Maybe it’s time some companies *stop* focusing on “customer service”

Discussion in 'Blogstand' started by BoardingArea, Feb 6, 2011.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

    Messages:
    73,877
    Likes Received:
    463
    Status Points:
    20
    From my perspective, there has been a general focus on “customer service” in the travel industry over the past few years, probably thanks to the recession. I think it’s great when companies focus on customer service, though more often than not, I find the focus to be on...
    ©One Mile at a Time, a BoardingArea Blog

    Continue reading...
     

Share This Page