One Mile at a Time - International call centers and holidays…

Discussion in 'Blogstand' started by BoardingArea, Jan 28, 2011.  |  Print Topic

  1. BoardingArea

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    Earlier today I called the United 1K desk and asked them to connect me to the refunds department. Without explanation, the agent explained that the refunds department only opens at 11AM eastern today, as opposed to the usual 9AM eastern. Odd, I thought. I called back shortly after 11AM. This time...
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