One Mile at a Time - Comparing airline call centers when it comes to award bookings

Discussion in 'Blogstand' started by BoardingArea, Jun 30, 2011.  |  Print Topic

  1. BoardingArea

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    I spend a lot more time on the phone with airlines than I’d care to think about (or admit). Probably somewhere around 2-3 hours per day when all is said and done. There are some airlines that are totally predictable, be it in a good way or a bad way. Sometimes I’ll pick up the phone...
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