One Mile At A Time - British Airways USA Call Center Closed

Discussion in 'Blogstand' started by BoardingArea, Nov 21, 2013.  |  Print Topic

  1. BoardingArea

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    In March I reported that British Airways was closing their US call center, located in Jacksonville, Florida. This would result in 280 layoffs, which is of course sad. I had my frustrations with some of the agents that I found to be rather rude, though over the past nine months I developed a bit of...
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