One Mile At A Time - British Airways Call Center Hold Times

Discussion in 'Blogstand' started by BoardingArea, Feb 23, 2014.  |  Print Topic

  1. BoardingArea

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    In November British Airways closed their Jacksonville-based US call center, news that was originally reported in March. Initially the only part of that news that made me sad was that 280 people would be losing their jobs. I never really cared for their US call center, given that the agents...
    ©One Mile At A Time, a BoardingArea Blog

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