Hotels where every question is answered with "My pleasure..." before providing the answer. Example: q:"Can you please tell me where the washroom is?" a:"My pleasure, it is down the hall on your right" Now- I have noticed this more in the United States than anywhere else. Really- how can it be anyone's "pleasure" to answer this question? It seems very insincere. Trivial point- but it does make it seem like the whole staff are only being nice because some told them they had to be as opposed to real hospitality.