Odd usairways.com booking issue??

Discussion in 'US Airways | Dividend Miles' started by jbcarioca, Mar 22, 2011.  |  Print Topic

  1. jbcarioca
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    jbcarioca Gold Member

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    I booked a flight for Mrs. jb and myself from GIG_MIA_GIG for next week. the booking completed normally, the price was correct, etc. When the confirmation printed it was for exactly twice the total fare for the two of us. The screen showed correct fares. I called the CP line, but they did not understand what i was talking about. Luckily the true amount still shows online. My credit card was charged correctly. Has anybody ever had that happen?

    usairways.com also provides no way to enter SecureFlight data. The CP desk told me that waas done at checkin, which is incorrect as I read the rules and as it is practices at DL and AA. Does anybody know how to do that? I asked the online support via email but they have not responded.:confused:
     
  2. billydee
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    billydee Silver Member

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    This happened to me this past Monday morning. I booked a flight to FLO from PHL and when I went to print, the total showing near the bottom of the page was nearly (but not exactly) twice my total fare. I also called and they saw nothing like that, just the correct fares and total.
    Just looked again and it's still that way.....weird.
     
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  3. Must have been a system issue that day as the same happened to me on a DCA-FLL trip I booked. I checked my CC on line and only one charge was authorized.
     
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  4. jbcarioca
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    jbcarioca Gold Member

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    Thanks to you both. I thought I might have been losing my mind. I'm happy to know either:
    1) we all three are or;
    2) US is once again technically challenged.
    Which shall we guess is the correct answer?
     
  5. violist
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    violist Gold Member

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    Happened to me, and I didn't question it, just booked on another airline.
     
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  6. jbcarioca
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    jbcarioca Gold Member

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    I would but US is less than half the price of my next best choice.
     
  7. planeluvr
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    planeluvr Silver Member

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    Best solution.
     
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  8. jbcarioca
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    jbcarioca Gold Member

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    Only if you can do it for the same fare:(
     

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