O’Leary: Passengers who forget boarding passes are ‘idiots’

Discussion in 'Other Airlines | Europe' started by sobore, Sep 5, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Ryanair chief executive Michael O’Leary is known for his antics. Some of the things he says are just mad, along with some of the ideas he gets for making more and saving more at the company. Well now he’s calling passengers ‘idiots’ for forgetting to print off their boarding passes before arriving at the airport. Ryanair passengers are required to check in online and print their boarding cards up to 14 days ahead of time.

    O’Leary’s angry rant follows mother-of-two Suzy McLeod taking to Facebook to complain about paying £236 in fees for her family’s return flight home from holiday, as their boarding passes hadn’t been printed out before they arrived at the airport. However, McLeod and family were on holiday for 15 days and couldn’t print out their boarding passes before they left home.

    To top that off, the Spanish villa they stayed at didn’t have internet access, so they couldn’t be printed off there either. The mother saved the boarding pass details on her mobile instead, but Ryanair’s check-in staff said it didn’t count. This left her with no other option but to pay the fee for the staff to print out the passes for her and her family.

    Read More: http://news.carrentals.co.uk/oleary-passengers-who-forget-boarding-passes-are-idiots-34263457.html

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